H

Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Junior Full Stack Developer - Sdq

Full-Stack EngineeringPosted on Nov 10
Full-timeSanto Domingo, Dominican RepublicNo salary listedIn-person

About the Job

Requirements

  • Advanced English proficiency.
  • Advanced proficiency in JavaScript or TypeScript and experience with front-end frameworks such as React, Angular, or Vue.js.
  • Extensive experience with at least one of Node.js, Python, Java, or .NET.
  • A solid understanding of relational (SQL) and NoSQL databases.
  • Deep knowledge of RESTful APIs, GraphQL, microservices, and CI/CD pipelines.
  • Familiarity with Git and cloud platforms such as AWS, Azure, or GCP.
  • Experience with Docker, Kubernetes, or serverless architectures.
  • Mastery of Agile methodologies and collaboration tools such as Jira or Confluence.
  • High-level debugging and performance optimization skills.
  • Strong ownership and accountability for team deliverables.
  • A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
  • At least 4 years of software engineering experience, including at least 3 years as a Full Stack Engineer.

Responsibilities

  • Lead the team in building, testing, and maintaining web applications using modern full-stack technologies.
  • Partner with product managers, designers, and other engineering leads to define roadmaps and deliver complex, end-to-end solutions.
  • Enforce best practices for writing clean, efficient, and well-documented code across the team.
  • Oversee the development of APIs, database structures, and third-party integrations while optimizing for speed and scalability.
  • Facilitate code reviews, provide constructive feedback, and contribute to the team's growth and best practices.
  • Act as an escalation point to troubleshoot, debug, and resolve complex technical issues in a timely manner.
  • Stay current with emerging technologies and propose and implement improvements to processes, tools, and security standards.

Desired Qualifications

  • Curiosity, adaptability, and an interest in building user-friendly, high-quality software.

About the Company

Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2018

Recently Posted Jobs

Explore more opportunities at Hire Horatio CX

See more jobs