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OneTrust

Subscription-based data privacy and governance platform

Senior Quantitative UX Researcher

UX ResearchConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • At least 6 years of experience in quantitative or mixed-methods UX research, market research, or product analytics, including work on complex B2B or enterprise software.
  • Deep survey methodology, including sampling and its limits, questionnaire and scale construction, non-response and self-selection bias, and longitudinal design.
  • Practical statistical fluency in significance testing, regression, segmentation and clustering, factor analysis, and selecting the simplest method that answers the question.
  • Working proficiency in SQL plus R or Python for analysis.
  • Hands-on experience with product analytics platforms such as Pendo, Amplitude, Mixpanel, Heap, or similar, including defining and auditing instrumentation.
  • Experience with business intelligence and warehouse environments such as Power BI, Tableau, or Looker, and Snowflake or equivalent.
  • A track record of defining metrics that were adopted and used in decisions.
  • Ability to state limitations clearly and hold a position under challenge.

Responsibilities

  • Design and run quantitative studies, including benchmarking, segmentation, driver analysis, prioritization research, unmoderated testing at scale, and longitudinal tracking.
  • Apply appropriate statistical methods and state plainly when the data cannot support a desired conclusion.
  • Contribute quantitative evidence to reports and planning inputs.
  • Use storytelling methods to present data to product teams, UX, and R&D leadership.
  • Contribute to and evolve the metric and continuous customer sentiment approach, including sampling, instrument design, coding taxonomy, reporting cadence, and reconciliation between raw data and business intelligence reporting.
  • Bring behavioral telemetry, survey data, and business signals such as adoption, churn reasons, and support volume into a coherent view of experience health.
  • Audit existing instrumentation and survey coding for validity, and present evidence-backed findings rather than initiatives.
  • Diagnose the difference between a real behavior change and a measurement artifact, and build checks to catch it in the future.
  • Coach teams on their use of quantitative data.
  • Review others' quantitative work against a consistent bar.

Desired Qualifications

  • Formal UX benchmarking experience, such as UX-Lite, SUS, SUPR-Q, or task-based benchmarking.
  • Experimentation in enterprise contexts where traffic is low and assignment is rarely random.
  • Familiarity with privacy, GRC, security, or another regulated, workflow-heavy domain.
  • Experience partnering with Engineering or QE on instrumentation standards.
  • Graduate training in a quantitative social science, human-computer interaction, statistics, or a related field.

About the Company

OneTrust

Subscription-based data privacy and governance platform

OneTrust provides a cloud-based platform that helps organizations manage data privacy, governance, risk and compliance (GRC), ethics, and environmental, social, and governance (ESG) needs. It inventories and visualizes data (data sprawl), tracks where data is stored and how it’s used, and supports policies, consent, vendor risk, audits, and ESG reporting. Its subscription-based software combines multiple modules so customers can govern their data, comply with laws across regions, and address ethics and ESG responsibilities in one system. The company differentiates itself by offering a broad, integrated suite that covers privacy, governance, ethics, and ESG in a single platform rather than relying on piecemeal tools, enabling customers to manage data responsibly at scale. Its goal is to help businesses understand their data, stay compliant with regulatory requirements, and build trust with customers by governing data ethically and transparently.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.1B
Headquarters
Atlanta, GA
Founded
2016

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