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TaskUs

BPO providing end-to-end customer experience management

People Strategist

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

  • An AB/BS degree or equivalent work experience in Information Technology or Human Resources, or a related field.
  • A minimum of five years of HR experience, preferably with HRIS management experience or a related field.
  • Strong experience in evaluating system options, managing data integrity, and leading projects to optimize HRIS utilization.
  • Proficient analytical and problem-solving skills.
  • Strong project management skills especially with system implementations.

Responsibilities

  • Provide leadership, planning, project coordination and management of the design and oversight of HRIS initiatives in support of the organization's goals and practices specifically for HR Technologies.
  • Serve as the primary interface between HR and Corporate Applications, software vendors, Finance and Payroll to ensure integrity of the HR system.
  • Manage the HRIS day-to-day activities to support the HR, Payroll and other interrelated functions.
  • Foster and maintain positive relationships with HRIS constituents, including management and the HRIS customer base.
  • Serve as an interface between internal/external customers and functional team members to ensure effective definition of and delivery of HRIS applications.
  • Promote proactive approaches using the HR system to solve business needs/problems while also enhancing the understanding and acceptance of the HRIS capabilities.
  • Negotiate priorities and support requirements with Corporate Applications and others as appropriate.
  • Coach and lead the HRIS team, providing guidance to the HR team members and ensuring the system is utilized efficiently.
  • Maintain system, database files and data with focus on integrity and accurateness; ensure data fields, workflows and integrations are functioning appropriately.
  • Manage quality assurance activities to ensure accurate data entry and workflow approvals are received consistently and sufficient controls are in place.
  • Partner with internal IT Security Team to ensure HR system is configured to align with global security standards.
  • Manage HRIS team member development including performance reviews, coaching, training, etc.
  • Handle special projects as assigned.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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