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Brookdale Senior Living

Operates senior living communities with care

Executive Director - Assisted Living Director

Business & StrategyConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A Bachelor's degree is required; additional years of experience may substitute for the education requirement on a year-for-year basis.
  • At least three years of related operational leadership experience is required.
  • Must have a valid administrator license in states where required.
  • Must have a valid driver's license and access to a private vehicle for business use.
  • Must have advanced knowledge of the organization, industry, and functional discipline.
  • Must be able to prioritize and effectively manage multiple tasks.
  • Must be able to delegate assignments appropriately based on individuals' skills, roles, and interests.
  • Must demonstrate good judgment, problem-solving, and decision-making skills.
  • Must be able to stand, walk, sit, use hands and fingers to handle or feel, reach with hands and arms, stoop, kneel, crouch, crawl, talk, and hear.
  • Must be able to lift up to 50 pounds.
  • Must be available for occasional weekend, evening, or night work when needed for shift coverage.
  • Must be available for on-call work as needed.
  • Must be able to drive independently and travel occasionally.

Responsibilities

  • Lead the day-to-day operations of a larger assisted living community.
  • Oversee the community's associate relations, resident and resident family engagement, financial performance, and regulatory compliance.
  • Create and execute the business plan and develop the team to become a preferred senior living community while growing revenue and profitability.
  • Work with sales to drive sales results.
  • Create an inclusive community culture that provides high-quality resident experiences and care and engages residents, families, and associates.
  • Be responsible for all operations within the community and interact with staff, residents, prospects, and their representatives as necessary.
  • Develop and implement the business plan and create, analyze, and execute annual operating and capital budgets.
  • Manage community performance against goals and set plans to improve or maintain performance to company service and financial standards.
  • Build and maintain working relationships with the management team, encourage teamwork and collaboration, and cultivate an inclusive community culture.
  • Empower department leaders to supervise, direct, and motivate staff and solve issues.
  • Hold department leaders accountable for department performance and ensure appropriate staffing levels.
  • Recruit and hire associates and ensure they are trained and developed to meet resident needs.
  • Review promotions, development plans, disciplinary actions, and termination decisions, and implement strategies to reduce turnover and increase retention.
  • Maintain resident satisfaction and retention, resolve resident and family issues, and support community occupancy and renewal efforts.
  • Administer resident satisfaction and other surveys and create improvement plans with department leaders and the district team.
  • Ensure appropriate assisted living or memory care services, admission processes, healthcare management, and resident documentation.
  • Ensure service plan reviews are conducted in compliance with applicable requirements and with appropriate clinical care team members and resident families.
  • Analyze, develop, and execute operating and capital budgets and meet or exceed revenue, profitability, and occupancy goals.
  • Create plans to address unanticipated expenses or revenue shortfalls and identify revenue enhancement and expense reduction opportunities.
  • Drive sales and marketing efforts with the community sales leader to meet or exceed occupancy and revenue targets.
  • Develop new business, generate leads, build strategic relationships, engage with prospects, and implement approved sales and marketing strategies.
  • Build relationships with local influencers and professionals and represent the community to governmental agencies, professional organizations, community groups, and public agencies.
  • Oversee preventative maintenance systems, programs, and inspections for buildings, grounds, and property.
  • Enforce company policies and procedures and maintain applicable licenses in accordance with company, federal, state, and local requirements.

Desired Qualifications

  • Familiarity with Microsoft software.

About the Company

Brookdale Senior Living

Operates senior living communities with care

Brookdale Senior Living operates a nationwide network of senior living communities offering assisted living, independent living, memory care, and rehabilitation services. Residents choose a living environment and receive personalized care and wellness programs, with monthly fees for housing, care, and amenities and optional online billing tools. The company differentiates itself by its large geographic footprint, diverse residential options, and a focus on compassionate care and community engagement that supports residents’ wellbeing. Its goal is to enrich residents’ lives by promoting wellness, helping them fulfill lifelong wishes, and keeping them connected with friends and family in a comfortable, respectful setting.

Company size
10,001+
Company stage
IPO
Headquarters
Brentwood, TN
Founded
1978

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