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Anthropic

Builds Claude AI models with a focus on safety

Technical Program Manager - Enterprise Readiness

Program ManagementUpdated on Nov 7
Full-time$365k - $435k /yr

About the Job

Requirements

  • Have at least 8 years of technical program management experience and a track record of building cross-functional programs from scratch in ambiguous environments.
  • Have driven decisions among senior leaders with competing priorities and be comfortable plainly articulating what is and is not ready for enterprise customers.
  • Have driven adoption of platform or horizontal capabilities across product teams without a shared reporting line, where success depended on other teams building on delivered capabilities.
  • Understand enterprise requirements for adoption at scale, particularly in regulated industries, including security and compliance frameworks such as SOC 2, ISO 27001, HIPAA, and FedRAMP; identity and access controls such as SSO, SCIM, and RBAC; data governance including retention, residency, and customer-managed keys; audit logging; and spend controls.
  • Have worked directly with regulated customers on security reviews, questionnaires, audit findings, and contract redlines, and understand how control design, evidence collection, and engineering delivery fit together.
  • Be able to work in an operating model that is still being defined and shape that model as part of the job.
  • Have a bachelor's degree or an equivalent combination of education, training, and/or experience. The field of study must be relevant to the role, as demonstrated through coursework, training, or professional experience.

Responsibilities

  • Run the planning and operating cadence for the foundational-capability roadmap across product surfaces, establishing clear directly responsible individuals, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and go-to-market leadership.
  • Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface.
  • Shape the readiness bar for new products and features by defining what a surface must have in place before reaching enterprise customers and deciding how to handle in-flight features that are missing controls.
  • Work across teams and directly with customers by partnering with sales, customer success, solutions, and support on active deals and escalations; joining customer security and compliance reviews; and bringing enterprise blockers back to product and engineering.
  • Translate customer and regulatory requirements into technical programs by working with legal, compliance, and go-to-market teams to prioritize high-impact enterprise requests and map them to roadmaps with dates.

Desired Qualifications

  • Have owned a HIPAA program end to end at a software company, including business associate agreements, protected health information handling, and supporting product controls.
  • Have worked with financial services customers on data retention, data residency, and encryption requirements, including retention and deletion commitments, regional hosting, customer-managed keys, and contractual evidence and attestations.
  • Have run a design partnership or co-build with a large enterprise customer.
  • Have experience using Claude or other large language model tooling to automate program tracking and reporting.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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