Operations Coordinator - Global Mobility & Relocation, And

Job Description

Job Responsibilities

• Own the mobility support alias: triage each inquiry, get people what they need to move, and close it quickly 
• Provide tier 1 support for EMEA and APAC moves, in partnership with HR partners and recruiters, so employee experience is smooth 
• Track case progress and follow through until moves are on time and in compliance 
• Coordinate case payouts with the vendor and stay on them until they are complete 
• Audit mobility data before it flows to Payroll and Tax, and prepare and file the payroll report so employee inputs are accurate and on time 
• Keep operational documentation, case records, and payout records complete and up to date
  

Job Requirements

• Experience in running an operations queue against tight deadlines, with many items open at once 
• High attention to detail and data accuracy, especially with amounts, dates, and employee payroll inputs 
• Follow-through with employees, vendors, and internal partners until the inquiry, the payout, or the file is done 
• Patience and empathy for people in high-stakes life events 
• A default to action and ownership in a fast operational setting 
• Prior experience in mobility or global HR operations is a plus