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Fidelity Investments

Manages investments and workplace retirement plans

Director – AI Learning & Enablement

Instructional Design & Curriculum DevelopmentPosted on Nov 6
Full-timeBoston, MA, USA$95k - $186k /yrIn-person

About the Job

Requirements

  • At least 8 years of experience in workforce transformation, technology enablement, learning and development, or organizational effectiveness.
  • Experience leading enterprise technology adoption programs.
  • Experience in asset management or financial services.
  • Knowledge of artificial intelligence concepts and tools.
  • Experience with generative artificial intelligence and prompt engineering.
  • Expertise in analytics and learning measurement.
  • Demonstrated curriculum development experience.
  • Ability to work in a highly matrixed organization.

Responsibilities

  • Lead the development and execution of Asset Management's AI capability-building strategy.
  • Design and maintain Asset Management-specific AI learning curriculum aligned with enterprise efforts.
  • Create progressive learning paths from foundational AI literacy through advanced use-case application.
  • Develop role-based learning journeys aligned to investment, research, operations, technology, and other support functions.
  • Lead broad-scale deployment and training for approved AI tools.
  • Develop resources, including playbooks for prompt libraries and manager toolkits.
  • Facilitate workshops, office hours, asynchronous learning, and hands-on labs.
  • Build learning experiences for evolving division-specific tools and models.
  • Partner with technology teams to translate technical capabilities into business-focused learning.
  • Support advanced prompt engineering and workflow integration training.
  • Highlight emerging AI use cases across investment and operational functions.
  • Develop and drive AI Champion networks, communications, and awareness efforts.
  • Monitor adoption, engagement, and learning effectiveness.
  • Use analytics to refine programs and improve outcomes.
  • Partner with legal, compliance, and risk teams.
  • Ensure learning materials reflect approved AI usage standards.

Desired Qualifications

  • Strong consulting and stakeholder-management skills.
  • Excellent executive communication skills.
  • Intellectual curiosity about emerging technology.

About the Company

Fidelity Investments

Manages investments and workplace retirement plans

Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.

Company size
10,001+
Company stage
Debt Financing
Total funding
$250.4B
Headquarters
Boston, MA
Founded
1946

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