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Agoda

Online travel booking platform for accommodations

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeFukuoka, JapanNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent practical experience is required.
  • Experience in account management, sales, business development, or partner management is required.
  • Strong analytical skills to interpret performance data and translate insights into actions are required.
  • Communication, stakeholder management, and relationship-building skills are required.
  • The ability to manage multiple accounts and priorities in a fast-paced environment is required.
  • A commercial mindset with problem-solving and negotiation skills is required.
  • Proficiency in business tools such as Excel, customer relationship management systems, and presentation software is required.
  • Native or fluent Japanese and business-level English communication skills are required.

Responsibilities

  • Manage a portfolio of hotel partners and serve as the main point of contact for day-to-day commercial matters.
  • Build and maintain partner relationships through regular communication, business reviews, and performance discussions.
  • Monitor and analyze business metrics, including production, availability, rate competitiveness, pricing, cancellation trends, and Direct Share performance.
  • Identify performance gaps and recommend actions to improve visibility, conversion, and revenue results.
  • Support partners in adopting Agoda programs, promotions, pricing tools, and inventory optimization opportunities.
  • Work with cross-functional teams to resolve partner issues, support escalations, and ensure timely follow-up.
  • Prepare account updates, business reviews, and performance summaries for internal and external stakeholders.
  • Maintain accurate account records, activity tracking, and follow-up actions in internal systems.
  • Stay informed about market trends, competitor activity, and internal product or program updates that may affect partner performance.
  • Contribute to team targets and business priorities by supporting partner growth and improving portfolio results.

Desired Qualifications

  • Experience in the online travel, hospitality, e-commerce, or technology industry.
  • Familiarity with hotel distribution, revenue management, and pricing concepts.
  • Experience working with cross-functional teams in a matrix organization.

About the Company

Agoda

Online travel booking platform for accommodations

Agoda is an online travel platform that lets people book places to stay, like hotels and vacation rentals, around the world. It operates web and mobile apps that present listings with prices, availability, and user reviews so travelers can reserve rooms easily. Customers search by destination, filter options (like price, location, and amenities), compare deals, and complete secure bookings within the app. Agoda differentiates itself with a large, globally distributed inventory (over 2,000,000 properties) and multilingual support across 38 languages, using local knowledge and connections to source the best offers for both business and leisure travelers. It is part of Booking Holdings, which helps it reach a wide audience and integrate with other travel services. Agoda’s goal is to help millions of travelers find and book comfortable places to stay at great value while partnering with property owners to grow their business.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
2005

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