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Kyndryl

Managed IT infrastructure and cloud services

Project Manager

Project ManagementPosted on Nov 6
Full-timeNova Scotia, CanadaNo salary listedRemote

About the Job

Requirements

  • SCRUM or project management skills are required.
  • Basic architectural IT knowledge is required.
  • Organization and planning skills are required.
  • The ability to work as part of a team using a “one team” philosophy is required.

Responsibilities

  • Build detailed project plans defining scope, milestones, dependencies, and deliverables.
  • Prioritize work toward activities with the greatest impact.
  • Identify potential issues early and implement mitigation strategies to manage risks proactively.
  • Allocate resources effectively, applying the appropriate skills at the right time, including AI, cloud, and industry expertise.
  • Coordinate cross-functional teams, including technical, account, and partner roles.
  • Drive collaboration to maintain alignment and smooth handoffs across groups.
  • Coach and support team members to achieve high performance while meeting deadlines.
  • Facilitate governance and cadence meetings to keep participants informed and accountable.
  • Track progress against milestones and adapt plans as priorities shift.
  • Ensure SLA adherence and meet or exceed customer expectations.
  • Manage budgets and performance metrics to optimize delivery quality and efficiency.
  • Resolve issues decisively to keep projects on track and maintain customer confidence.
  • Act as the primary delivery point of contact for customers and internal stakeholders.
  • Translate complex project information into clear, actionable updates.
  • Provide insights and guidance to inform decision-making and maintain alignment.
  • Build customer relationships through proactive engagement and responsiveness.
  • Support a one-team-with-the-customer approach that aligns priorities across parties.
  • Embed with customer teams when needed to improve visibility and deliver tangible value.
  • Represent Kyndryl credibly and with integrity in every interaction.

Desired Qualifications

  • Experience with MS Project or other project management software is preferred.
  • Strong written and verbal communication skills are preferred.
  • The ability to interact confidently with stakeholders at all levels is preferred.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

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