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VCA Animal Hospitals

Veterinary hospital network with 24/7 care

Veterinary Assistant

Veterinary ProfessionalsPosted on Nov 15
Full-timeHalifax Regional Municipality, NS, CanadaIn-person

About the Job

Requirements

  • Excellent customer service skills and the ability to put people at ease and create a welcoming environment.
  • Ability to answer a multiline phone system and effectively track, book, and follow up on appointments.
  • Willingness to learn about veterinary services, updated medical office procedures, and assisting veterinary staff with tasks and treatments.

Responsibilities

  • Respond to and manage email correspondence from clients, referring veterinarians, and internal office contacts.
  • Admit and discharge pet patients and schedule appointments.
  • Invoice and bill clients, create estimates, obtain pet owner confirmation, and process payments.
  • Perform general housekeeping to maintain cleanliness in the reception area, pet holding areas, and common areas.
  • Assist veterinary staff with various tasks and treatments as needed.

About the Company

VCA Animal Hospitals

Veterinary hospital network with 24/7 care

VCA Animal Hospitals operates a network of veterinary hospitals that provide medical care for pets, including 24/7 emergency services, specialty practices, and personalized wellness plans. Care is delivered through in-person visits at network hospitals supported by digital tools like the myVCA app, which offers 24/7 live chat and health tracking. It differentiates itself by unifying a large hospital network through acquisitions while preserving each hospital’s local character and offering a common digital platform for cross-location care. Its goal is to offer dependable, high-quality veterinary care across communities by combining broad hospital coverage with digital tools and wellness programs.

Company size
Not listed
Company stage
Late Stage VC
Total funding
$58.7M
Headquarters
San Bernardino, CA
Founded
1996

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