Alo Yoga

Direct-to-consumer yoga apparel and accessories

Seasonal Operations Associate

MerchandisingConfirmed live in the last 24 hours

Part-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

At least 1 year of prior work experience in a client-centric sales and operational environment.
The role requires constant movement throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Self-motivation and a desire to achieve results and excel individually and as part of a team.
Ability to work up to 20 hours per week based on business needs, with shifts of at least 4 hours.
Availability to work during the company blackout period, from the week of American Thanksgiving through January 22.

Responsibilities

Support store goals during peak and high-volume periods by delivering guest experiences, providing product expertise and personalized service, driving operational excellence, building customer loyalty, and contributing to a high-performing team.
Execute inventory management processes to maximize inventory accuracy and reduce shrink.
Investigate the root causes of inventory accuracy issues and partner with the General or Store Manager to escalate process or system gaps.
Support shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
Maintain and champion strong visual standards for the sales floor.
Work with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure these areas are maintained and maximized.
Support a safe work environment and efficient operation through strong stockroom standards and processes.
Move around the retail floor to assess and fulfill the needs of the business, team, and guests.
Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations and Visual Management team.
Process shipments and ensure product flow, including visual merchandising placement and daily replenishment.
Use business metrics to support strategies that drive business results.
Resolve client needs quickly and effectively to ensure customer satisfaction.
Identify product concerns and communicate inventory needs to support business goals.
When not assisting guests, perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Seasonal Operations Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team environment.

JOB RESPONSIBILITIES

Execute inventory management processes effectively with a focus om maximizing inventory accuracy & reducing shrink
Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
Maintain and champion strong visual standards for the sales floor
Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Support a safe work environment and efficient operation through strong stockroom standards and processes
Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
Resolve client needs quickly & effectively ensuring customer satisfaction
Identify product concerns and communicate inventory needs to support the business goals
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

ASSOCIATE QUALIFICATIONS

1+ years prior work experience in a client-centric, sales & operational environment
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Passion for customer service and delivering exceptional experiences
Self-motivated with a desire to achieve results and excel individually, and as a team
Aligns with and embodies ALO’s Guiding Principles

SEASONAL SCHEDULE

Part-Time non-exempt associates are expected to work up to 20 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 22nd).

JUST SOME OF THE PERKS

Generous ALO employee discount
Monthly Store Incentives
Clothing Allowance
Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

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About the Company

Alo Yoga

Direct-to-consumer yoga apparel and accessories

Alo Yoga designs and sells high-quality yoga wear and wellness accessories through its own online store, aloYoga.com. It serves yoga enthusiasts and active lifestyle fans with clothing for yoga, training, pilates, running, and lounging, plus accessories such as mats, bags, hats, and jewelry, as well as wellness products. The products are created to be both functional for workouts and stylish for everyday wear, with frequent new arrivals and seasonal collections to keep the catalog fresh. The company differentiates itself by its celebrity-endorsed branding, strong lifestyle positioning, and a direct-to-consumer model that gives it control over the brand, pricing, and customer experience, along with collaborations and a broad product range. Its goal is to expand the Alo Yoga community by making yoga-inspired fashion a daily habit and continuing to grow its online, asset-light business through diverse product lines and brand partnerships.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 2007

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