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Huntress

Managed 24/7 EDR threat hunting

Worldwide Channel Programs Enablement & Portal Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 4 years of experience in channel programs, partner operations, partner marketing, or partner enablement, ideally in a SaaS or cybersecurity environment.
  • Hands-on experience administering a partner portal or partner relationship management platform, with an understanding of intuitive and engaging partner experiences.
  • Ability to build and deliver practical enablement for internal teams and external partners, including managed service providers, resellers, value-added resellers, and distributors.
  • Experience running adoption-driving programs such as campaigns, incentives, or contests, and measuring their effectiveness.
  • Ability to manage multiple workflows, deadlines, and stakeholders in a fast-paced environment with strong attention to detail.
  • Written and verbal communication skills to explain complex programs simply and influence teams across regions.
  • Service orientation and commitment to resolving partner issues and supporting partner success.
  • Comfort using partner relationship management, customer relationship management, and marketing automation tools, such as Salesforce and HubSpot, and reporting dashboards to track program health and partner activity.

Responsibilities

  • Manage day-to-day partner portal operations, including content and asset updates, announcements, training uploads, user access, and partner support, while keeping the experience accurate and consistent across partner types and regions.
  • Serve as the first line of support for portal questions, login issues, and workflow challenges, and identify and resolve friction in the partner journey.
  • Shape the portal roadmap with Channel Programs leadership, including page structure, navigation, and feature rollouts, and recommend improvements based on partner feedback and usage data.
  • Design and run partner engagement initiatives, such as launch campaigns, contests, incentives, and nurture communications, to drive portal adoption and participation in program activations.
  • Create partner onboarding journeys, how-to guides, walkthroughs, webinars, and training content explaining program tiers, benefits, opt-in programs, market development funds, deal registration, and portal access.
  • Develop internal playbooks, talk tracks, FAQs, and regular updates so Sales, Account Management, Partner Managers, Marketing, and other stakeholders can promote the partner program.
  • Support program rollouts across North America, Europe, Middle East and Africa, and Asia-Pacific, adapting messaging, content, and enablement to regional partner needs while maintaining global consistency.
  • Coordinate with Sales Operations, Partner Marketing, Product Marketing, Sales, Demand Generation, and Product so program and product announcements reach partners at the right time and place.
  • Track and report portal adoption, active users, training completion, content engagement, and program participation, using the data to refine engagement strategy and communicate enablement impact to leadership.

About the Company

Huntress

Managed 24/7 EDR threat hunting

Huntress delivers managed security services focused on endpoint detection and response (EDR) and proactive threat hunting. It continuously monitors client systems around the clock to detect cyber threats, particularly ransomware and other advanced attacks, and only raises alerts after analysts verify them. In addition to detection, Huntress provides security awareness training and educational resources to help clients improve cybersecurity practices. The service is designed to complement Microsoft 365 environments and emphasizes personalized reporting and strong customer support. The company’s goal is to help businesses defend against cyber threats with reliable, verified detections and practical guidance, reducing false positives and improving security posture.

Company size
1,001-5,000
Company stage
Series D
Total funding
$309.8M
Headquarters
Columbia, MD
Founded
2015

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