T

TSC

Global CX agency building customer journeys

Software Engineer I

Full-TimePosted on 9/9/2024
No salary listed
Entry
Bachelor's
Bloomington, IN, USA
In PersonRelocation Assistance Available: Yes
US Top Secret Clearance Required

About the job

Requirements
  • Bachelor’s degree in Electrical, Computer, or related engineering discipline with technical internship experience
  • Knowledge of electrical circuits and reading schematics
  • Ability to obtain and maintain a Secret DoD Clearance
Responsibilities
  • Support the research and selection of electronics and hardware to include individual chip scale components, System on Chip (SoC), System on Module (SoM), and Commercial Off-The-Shelf (COTS) solutions
  • Support the development, testing, debugging, and integration of embedded hardware and/or software solutions
  • Interface with customers and vendors to ensure product performance is to customer specifications and to appropriate standards
Desired Qualifications
  • Analog, digital, or RF circuit design and PCB layout
  • Expertise in C, C++, and/or C#
  • FPGA Software Development
  • Real-Time Operating System (RTOS) and bare-metal microcontroller design using C and C++

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE