Full-Time

Software Engineer I

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

No salary listed

Entry

Bloomington, IN, USA

Relocation Assistance Available: Yes

US Top Secret Clearance Required

Category
Embedded Engineering
Software Engineering
Requirements
  • Bachelor’s degree in Electrical, Computer, or related engineering discipline with technical internship experience
  • Knowledge of electrical circuits and reading schematics
  • Ability to obtain and maintain a Secret DoD Clearance
Responsibilities
  • Support the research and selection of electronics and hardware to include individual chip scale components, System on Chip (SoC), System on Module (SoM), and Commercial Off-The-Shelf (COTS) solutions
  • Support the development, testing, debugging, and integration of embedded hardware and/or software solutions
  • Interface with customers and vendors to ensure product performance is to customer specifications and to appropriate standards
Desired Qualifications
  • Analog, digital, or RF circuit design and PCB layout
  • Expertise in C, C++, and/or C#
  • FPGA Software Development
  • Real-Time Operating System (RTOS) and bare-metal microcontroller design using C and C++

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and develops solutions that lead to improved customer satisfaction. Unlike many competitors, TSC emphasizes the importance of creating positive customer experiences as a key driver for business success. Their goal is to ensure that brands do not settle for mediocre customer interactions, but instead strive for excellence in every customer touchpoint.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement