Full-Time

Software Engineer I

Posted on 9/9/2024

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

Bloomington, IN, USA

In Person

Relocation Assistance Available: Yes

US Top Secret Clearance Required

Category
Software Engineering (1)
Requirements
  • Bachelor’s degree in Electrical, Computer, or related engineering discipline with technical internship experience
  • Knowledge of electrical circuits and reading schematics
  • Ability to obtain and maintain a Secret DoD Clearance
Responsibilities
  • Support the research and selection of electronics and hardware to include individual chip scale components, System on Chip (SoC), System on Module (SoM), and Commercial Off-The-Shelf (COTS) solutions
  • Support the development, testing, debugging, and integration of embedded hardware and/or software solutions
  • Interface with customers and vendors to ensure product performance is to customer specifications and to appropriate standards
Desired Qualifications
  • Analog, digital, or RF circuit design and PCB layout
  • Expertise in C, C++, and/or C#
  • FPGA Software Development
  • Real-Time Operating System (RTOS) and bare-metal microcontroller design using C and C++

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE