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Asure

Cloud-based HCM SaaS for SMBs

HR Consultant

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
  • At least 5 years of progressive human resources experience, including at least 2 years in a consulting, client-facing, multi-site, or multi-entity role.
  • Professional in Human Resources, Senior Professional in Human Resources, SHRM Certified Professional, or SHRM Senior Certified Professional certification, or willingness to obtain certification in the first year.
  • Strong working knowledge of employment law and human resources compliance requirements.
  • Ability to manage multiple clients, priorities, and deadlines simultaneously.
  • Written and verbal communication skills sufficient to explain complex topics clearly to non-human-resources audiences.
  • Proficiency with human resources information systems, Microsoft 365, and customer relationship management or ticketing tools.
  • High discretion and professionalism when handling confidential information.
  • Experience with multi-state employment compliance.
  • Experience conducting workplace investigations.
  • Familiarity with payroll, benefits administration, and time and attendance systems.

Responsibilities

  • Serve as the primary human resources point of contact for an assigned portfolio of clients across varying industries and sizes, establishing relationships with those clients.
  • Prepare and maintain a plan for each client that identifies short- and long-term goals and how to meet them within Asure's scope of service; report progress on goals to clients weekly or monthly based on service level.
  • Prioritize and manage competing deadlines, requests, and projects across multiple accounts.
  • Conduct regular check-ins, account reviews, and strategic planning sessions with clients.
  • Maintain accurate documentation of client interactions, deliverables, and service history in the customer relationship management or case management system.
  • Use the human resources information system for human resources functions as directed by the client.
  • Organize and perform client on-site human resources functions, including training, investigations, and new employee orientations, and address immediate needs with leadership approval.
  • Advise clients on compliance with the Family and Medical Leave Act, Americans with Disabilities Act, Fair Labor Standards Act, Equal Employment Opportunity requirements, Occupational Safety and Health Administration requirements, Consolidated Omnibus Budget Reconciliation Act, Affordable Care Act, and applicable state and local laws.
  • Conduct human resources compliance assessments, including audits, and deliver clear findings with prioritized remediation plans.
  • Monitor regulatory changes and proactively communicate their impact to clients.
  • Review and develop employee handbooks, policies, and procedures.
  • Support clients through investigations, agency charges, and audits, escalating to legal counsel when appropriate.
  • Guide clients on proper classification, recordkeeping, and Form I-9 practices.
  • Provide guidance on performance management, discipline, terminations, leaves of absence, and accommodations.
  • Lead or support workplace investigations and recommend resolutions.
  • Coach managers and business owners on effective, compliant people-management practices.
  • Advise on compensation structures, job descriptions, and pay equity considerations.
  • Deliver timely, accurate, practical solutions that meet or exceed service-level expectations.
  • Gather client feedback and implement improvements, reporting them to leadership when applicable.
  • Identify opportunities to expand services and recommend additional solutions that fit client needs.
  • Resolve concerns and escalations promptly and professionally.
  • Contribute to client renewal and retention efforts.
  • Facilitate client training on harassment prevention, management essentials, and compliance.
  • Partner with internal teams, including payroll and benefits, to deliver a seamless client experience.
  • Contribute to templates, best practices, and knowledge-sharing within the consulting team.
  • Perform other duties as assigned to support overall client needs.

Desired Qualifications

  • Background in professional employer organizations, human resources outsourcing, or consulting firms.
  • Familiarity with payroll, benefits administration, and time and attendance systems.
  • Professional in Human Resources, Senior Professional in Human Resources, SHRM Certified Professional, or SHRM Senior Certified Professional certification is preferred, or the candidate may work to obtain it in the first year.

About the Company

Asure

Cloud-based HCM SaaS for SMBs

Asure Software provides cloud-based Human Capital Management (HCM) solutions for small and mid-sized businesses, including payroll, tax services, time and attendance, and HR services delivered via Software-as-a-Service. The product is a subscription service accessed online, handling core HR tasks and payroll with scalable support for up to 1,000 employees and no heavy IT infrastructure. It differentiates itself by focusing on SMBs with a hosted SaaS model and a broad partner ecosystem with payroll providers, brokers, banks, and CPAs. Its goal is to help SMBs attract, develop, and retain talent while aligning HR activities with financial growth and keeping cash flow predictable through subscriptions.

Company size
201-500
Company stage
IPO
Headquarters
Austin, TX
Founded
1994

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