Learning Experience Designer - WW Sales Learning & Development

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. We're looking for a Learning Experience Designer to join the WW Sales Learning & Development team. In this role, you'll design and develop high-impact learning experiences that build capability across Apple’s global sales organization — from individual contributors through senior leaders. You'll partner closely with program leads and subject matter experts to translate business needs into engaging, scalable development solutions.

Minimum Qualifications

Typically requires a minimum of 7 years of related experience. Bachelor's degree in Instructional Design, Learning Sciences, Organizational Development, Education, related field, or equivalent experience. Background in instructional design, training facilitation, sales enablement, and/or similar function. Strong portfolio demonstrating end-to-end design of learning programs across multiple formats. Understanding of adult learning principles, competency-based development, and evidence-based design practices. Knowledge of channel sales, including strategies and processes required to scale and evolve impactful training programs. Experience designing for leadership or professional development audiences. Outstanding communication, presentation, and storytelling skills - able to distill complex topics into clear, engaging content. Ability to craft value propositions for training programs and articulate vision across various teams. Strong collaboration and relationship-building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to create solutions. Proficient in: Keynote, LMS/CMS management, graphic design apps (Photoshop/Illustrator), Final Cut Pro, HTML/CSS editing and creation.

Preferred Qualifications

8+ years of related experience. Master's degree is a plus but not required - we value demonstrated skill and impact over credentials. Familiarity with competency frameworks (e.g., Korn Ferry Leadership Architect or similar). Experience with or strong interest in AI-powered learning tools, adaptive learning, or applying emerging technologies to instructional design.

Description

In this role, you will focus on: - Design & Development: Create learner-centered experiences across multiple modalities (instructor-led, virtual, self-paced, blended) that are immediately applicable in role and aligned to business priorities. - Learning Strategy & Content Development: Partner with program leads to define learning objectives and scope deliverables that address real performance development opportunities. Develop content architectures, facilitator guides, participant materials, and multimedia assets for both new and existing programs - including leadership development curricula. - Collaboration: Collaborate with cross-functional teams to rapidly gather information, refine objectives, and produce content that's relevant and high-quality in a fast-paced environment. - Evaluation & Iteration: Build measurement strategies (Kirkpatrick or similar) into program design from the start. Use participant feedback, engagement data, and business outcomes to continuously improve. - Scalability & Optimization: Design with a global mindset - creating modular, adaptable content that works across regions, cultures, and delivery formats. Identify opportunities to increase scale, automate workflows, and improve efficiencies. - AI & Emerging Learning Technologies: Explore and integrate AI-driven tools, adaptive learning platforms, and other emerging technologies to create smarter, more personalized learning experiences. Bring a forward-thinking mindset to how technology can accelerate capability building across the sales organization. - Innovation: Stay current on adult learning theory and instructional design trends. Bring forward ideas that raise the bar on how we develop talent at scale. - Apple Brand Standards: Apply Apple standards to produce deliverables in the conversational, intelligent, and elegant style that reflects the Apple brand.