V

VML

Global marketing automation, personalization, and CRM

Digital Account Supervisor / Digital Account Lead

Account ManagementConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listed

About the Job

Requirements

  • Five to seven years of experience managing accounts or digital projects in an agency.
  • Experience managing digital content and web platforms.
  • Experience working directly with clients and leading multiple stakeholders.
  • Ability to develop presentations and clearly and convincingly articulate proposals.
  • Experience coordinating teams and complex projects.
  • Strong knowledge of digital analytics, reporting, and KPI tracking.
  • Ability to translate data into recommendations and improvement opportunities.
  • Experience with content management systems and project management tools, especially Jira.
  • C1-level spoken and written English.

Responsibilities

  • Manage the day-to-day client relationship for the Spain and Portugal markets.
  • Coordinate multidisciplinary teams and ensure priorities, deadlines, and deliverables are met.
  • Lead the management of digital communications, primarily across web channels.
  • Adapt and localize global content for Iberian markets.
  • Develop presentations, reports, and strategic proposals for the client.
  • Present and defend recommendations, strategies, and action plans to clients and stakeholders.
  • Oversee content publication and updates, ensuring quality and consistency.
  • Analyze digital asset performance and translate data into actionable insights and recommendations.
  • Identify opportunities to optimize and continuously improve content, processes, and digital experience.
  • Manage projects and workflows using tools such as Jira.
  • Coordinate communication with regional and international teams.

Desired Qualifications

  • Experience managing multiple markets, especially Iberia (Spain and Portugal).
  • Knowledge of search engine optimization and content optimization.
  • Experience localizing and adapting global content.
  • Experience collaborating with user experience, technology, search engine optimization, and analytics teams.
  • Proactive approach to continuous improvement and identifying growth opportunities.
  • Strong communication, presentation, and influencing skills.
  • Experience with conversion rate optimization initiatives and coordinating with customer relationship management and marketing automation teams to maximize digital channel performance.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

Recently Posted Jobs

Explore more opportunities at VML

See more jobs