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Amelia

Enterprise AI platforms for digital agents

Windows Systems Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

  • Demonstrable knowledge of scripts in an administrative language.
  • Great understanding of managed service provider operations and systems administration.
  • Ability to administer VMware vSphere infrastructure and hosted guest machines using Windows-based administration tools, such as the vSphere client and PowerCLI.

Responsibilities

  • Work through client requests to innovate by creating automation.
  • Leverage internal and client subject matter experts to gather details to enhance automation.
  • Repair impacted automations to ensure higher levels of autonomic success.
  • Develop against internal software standards to help build global consistency.
  • Refine automation continually to drive higher levels of autonomic resolution and diagnostics.
  • Identify recurring issues and drive automated resolution for them.
  • Develop automation using scripting to automate repetitive tasks in client environments.
  • Identify and develop monitoring checks to ensure the stability of client infrastructure.
  • Investigate issues with enterprise communication and collaboration technologies.
  • Document standard operating procedures for troubleshooting.
  • Troubleshoot advanced issues related to Active Directory topology and related features in complex, multi-site and/or multi-domain environments.
  • Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2.

Desired Qualifications

  • Experience with Exchange, SharePoint, and Lync.
  • Ability to manage a backup architecture using software such as NetBackup or Tivoli.

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size
201-500
Company stage
Acquired
Total funding
$175M
Headquarters
New York City, New York
Founded
1998

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