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Sun Life

Global financial services for insurance, investments

Director, Mental Health

Business OperationsPosted on Nov 10
Full-timeMontreal, QC, Canada

About the Job

Requirements

  • Current or previous registration or licensure as a mental health professional in the candidate’s province, or eligibility for registration or licensure; eligible backgrounds include psychiatrist, clinical psychologist, psychiatric mental health nurse practitioner, licensed clinical social worker, registered psychotherapist, or an equivalent mental health credential.
  • At least 7 years of relevant mental health experience, including clinical practice, which may include private practice, employee and family assistance programs, insurance, consulting, public health, rehabilitation, or related settings.
  • An established foundation of clinical experience and a commitment to keeping mental health knowledge current through ongoing professional learning.
  • Working knowledge of workplace mental health, such as disability management or employee and family assistance programs.
  • Strong knowledge of mental health, including symptomatology, psychological assessment, case formulation, treatment planning, diagnoses, and functional impact.
  • Knowledge and experience in current and emerging evidence-based mental health treatments.
  • Advanced coaching skills and demonstrated collaboration with business stakeholders and interdisciplinary health teams.
  • Bilingual proficiency in English and French, including oral and written communication.
  • Ability to deliver innovative solutions using data and technology.
  • Ability to understand and explain new concepts, transfer knowledge, promote implementation of new skills, and adjust coaching based on learner experience and responsiveness to training.
  • Ability to communicate subject-specific information accessibly to staff, in individual and group training and public speaking, and to train and coach effectively.
  • Willingness to travel across Canada.
  • Ability to use Microsoft Office applications independently.

Responsibilities

  • Understand factors and systemic challenges that complicate treatment and affect plan members and plan sponsors, and identify solutions for plan members, plan sponsors, and Sun Life.
  • Drive thought leadership across mental health prevention, management, and treatment by applying clinical knowledge, evidence, and leading research to inform Sun Life leadership and strategy.
  • Deliver presentations at industry conferences and client engagements, and support development of educational resources, multimedia content, and instructional toolkits for plan sponsors, advisors, and plan members.
  • Drive national and regional thought leadership, account for regional differences in public and private mental health care, influence the medical and psychological community, and help address gaps in assessment, management, and treatment.
  • Lead or consult on mental health research initiatives, collaborate with internal and external stakeholders to understand systemic challenges, apply leading research, inform organizational strategy, and identify innovative approaches to prevention, management, and treatment.
  • Provide direction and subject-matter expertise for disability management and mental health initiatives in Group Benefits product development, Canadian Operations, and Group Disability, including product development, case management practice, training and curriculum development, pilot projects, and research initiatives.
  • Provide strategic mental health expertise to Organizational Health Consultants, support their client engagements and mental health education, and engage directly with clients alongside consultants when required.
  • Support other Sun Life business units in developing a psychologically healthy and safe work environment.

Desired Qualifications

  • Experience in disability insurance, disability case management, rehabilitation, or return-to-work programs.
  • Knowledge of psychopharmacology.
  • Experience in the insurance business, particularly group benefits, including understanding how workplace mental health programs support plan members and plan sponsors.
  • Ability to work strategically in a complex environment and build effective relationships, engaging and influencing stakeholders from frontline staff to executives.
  • Ability to drive results, optimize work processes, and execute effectively.
  • Self-insight, resilience, and adaptability.

About the Company

Sun Life

Global financial services for insurance, investments

Sun Life provides a wide range of financial services worldwide, mainly through life and health insurance, financial planning, and investment solutions for individuals, businesses, and institutions. Its products work by collecting premiums for insurance coverage, fees for planning services, and returns on investments; these funds are used to pay claims, support financial planning advice, and generate investment gains. What sets Sun Life apart is its global presence across Canada, the United States, Asia, and Europe, plus a comprehensive product lineup and a focus on helping clients achieve financial security and healthier lives, rather than relying on a single product. The company aims to grow and manage wealth for clients while pursuing sustainability goals, including net zero emissions by 2050.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1865

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