D

Dscout

Market research platform for product lifecycle

Research Advisor

Full-TimeUpdated
No salary listed
Junior, Mid
Bachelor of Arts (BA), Bachelor of Science (BS), Master of Arts (MA), Master of Science (MS)
Remote in India
RemoteRemote-first; unable to hire in Montana, Hawaii, Alaska, or Washington, DC. Unable to hire residents of Montana, Hawaii, Alaska, or Washington, DC.
Customer Experience & SupportCustomer Success

About the job

Requirements
  • A Bachelor of Arts or Bachelor of Science in design research, psychology, anthropology, sociology, market research, or a related field, or equivalent work experience.
  • One to four years of professional experience outside an internship.
  • One to three years of client-facing or similar experience.
  • A strong track record with client-facing responsibilities and experience in client service and client relationship management.
  • A strong track record of interpreting clients’ needs and meeting or exceeding their expectations.
  • Strong project and time management skills, including the ability to manage multiple projects across multiple stakeholders simultaneously.
  • Established knowledge of and passion for user research, user experience, or consumer research.
  • Interest or experience in conducting qualitative analysis.
  • Ability to communicate in a friendly and professional manner.
  • Ability to work both collaboratively and independently.
  • Flexibility and eagerness to learn new things.
  • Genuine interest in research and technology, technical curiosity, enjoyment of learning about new products, and fascination with how things work.
  • Curiosity and empathy toward others’ needs and circumstances.
  • Strong organization, efficiency, and attention to detail.
Responsibilities
  • Train and educate clients on Dscout features and functionalities as a platform expert.
  • Provide specific recommendations to clients about research design on Dscout.
  • Assist with client research projects on Dscout, including planning, designing, recruiting, fielding, analysis, and client engagement.
  • Assist in creating training and educational materials.
  • Assist with billing and other administrative processes for clients.
  • Provide support and guidance to research participants to ensure the information they share is helpful and that they enjoy participating.
  • Share client feedback internally as a customer advocate to help continuously improve Dscout’s product offerings.
Desired Qualifications
  • A Master of Arts or Master of Science in design research, psychology, anthropology, sociology, market research, or related areas.

About the company

dscout provides a platform for market research across the product lifecycle. Teams recruit participants, run studies (usability tests, interviews, longitudinal research), and manage and analyze results in one place. The platform enables sharing insights to build empathy with users and gain organizational buy-in. Pricing is based on platform access and study scope, including participant count.

Company Size

201-500

Company Stage

Series C

Total Funding

$81M

Headquarters

Chicago, Illinois

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • Dscout launched AI Studio in April 2026 and MCP on September 1, 2026.
  • Early customers like SiriusXM and Foot Locker validate workflow embedding and roadmap influence.
  • Headcount grew to roughly 267 by March 2026, showing hiring despite market pressure.

What critics are saying

  • Qualtrics launched synthetic panels and Research Hub in March 2026, compressing Dscout's moat.
  • UserTesting's 2026 Figma plugin lets designers run usability tests without leaving design tools.
  • Dscout lacks visible funding since 2022; capital-starved rivals can outspend product expansion.

What makes Dscout unique

  • Dscout AI Studio and MCP embed research inside Claude, Codex, Figma Make.
  • Dscout combines recruiting, study creation, analysis, and sharing in one workflow.
  • Its permissions-scoped MCP preserves enterprise governance while exposing study data to AI tools.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Unlimited Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Company Match
  • Company Equity
  • Performance Bonus
  • Home Office Stipend
  • Professional Development Budget
  • Remote Work Options

Growth & Insights and Company News

6 month growth

2%

1 year growth

0%

2 year growth

2%
dscout
Sep 27th, 2026
Dscout Raises $70M To Accelerate Growth, Empower Organizations to Deliver Human Insight at Enterprise Scale - Dscout

Experience research technology platform doubles growth while partnering with world’s most innovative companies to develop industry-leading products

AiThority
Aug 27th, 2026
Dscout launches MCP to make it easy to get feedback without leaving your AI workflow.

Dscout launches MCP to make it easy to get feedback without leaving your AI workflow. The Dscout MCP lets product teams draft, launch, and analyze studies directly from Claude, Codex, Figma Make, and other AI tools - without leaving their workflow. Dscout, the feedback technology company used by leading product teams to capture in-context insights from high-quality participants, today announced the general availability of the Dscout Model Context Protocol (MCP), bringing fast access to feedback into the AI tools where teams already design, build, and make product decisions. When teams can move seamlessly from an idea to real customer feedback without changing tools, research becomes faster, more accessible, and ultimately more influential." - Michael Winnick, CEO and Founder, Dscout As AI becomes the workspace for product development, research risks becoming disconnected from the conversations that shape products. The Dscout MCP brings trusted customer feedback directly into agentic tools, allowing researchers, designers, product managers, and engineers to draft studies, launch them, and analyze findings without switching tools or manually moving information between systems. The announcement comes as enterprise organizations rapidly adopt MCPs and AI agents as everyday workspaces for product development. As teams increasingly work, design, code, and make decisions inside AI tools, research needs to become part of those workflows, not a separate destination, so customer insight can inform decisions in the moment. With the Dscout MCP, users can instruct an AI agent working inside tools such as Claude, Codex, GitHub Copilot, VS Code, or Figma Make to create a study, launch it through Dscout, and return findings using the same permissions and governance already established in their Dscout account. Sep 1, 2026 Prev Next 1 of 43,505 While many research-focused MCPs focus on helping AI understand existing research, the Dscout MCP helps teams create new understanding. Users can draft and launch studies, analyze participant feedback, compare findings across studies, and generate summaries and shareable artifacts, all without leaving their preferred AI workspace. Built for the next generation of product development AI has quickly become the interface where product teams brainstorm ideas, design experiences, write code, and plan roadmaps. But AI-generated answers are only as useful as the customer understanding behind them. The Dscout MCP connects AI workflows with real human feedback, making it easier for teams to validate ideas before they become products. With the Dscout MCP, teams can: - Turn product questions into live studies using natural language - Launch usability tests and analyze participant feedback without leaving their AI workspace - Reuse trusted templates to accelerate recurring feedback collection while maintaining organizational standards - Compare findings across studies and generate summaries, reports, and presentation-ready artifacts - Work securely using the same permissions and governance already established in Dscout Meeting researchers where they already work "People are increasingly building products inside AI workspaces. Research shouldn't be somewhere else," said Bridget Bidlack, Chief Product Officer at Dscout. "The Dscout MCP brings customer understanding directly into those moments. Instead of asking AI to guess what customers want, teams can launch studies, learn from real people, and continue working without breaking their flow." Michael Winnick, CEO and founder of Dscout, sees this as part of a broader shift in how modern product teams work. "We're at an inflection point in how products get built," said Winnick. "AI is rapidly becoming the interface where teams think, create, and make decisions. The opportunity isn't just connecting research to AI - it's making customer understanding part of the workflow itself. When teams can move seamlessly from an idea to real customer feedback without changing tools, research becomes faster, more accessible, and ultimately more influential." A Dscout customer participating in the early rollout described the impact on their team's work: "This is the first time research and design have felt truly connected in real time. Instead of insights sitting in one tool and design living in another, the Dscout MCP lets the researcher apply insights directly to the design," said Laura Oxenfeld, UXR Leader at SiriusXM. "We're able to build faster, with more confidence." Start using the Dscout MCP The Dscout MCP is available today for customers using Dscout AI Studio and works across leading MCP-compatible AI applications, including Claude, Codex, GitHub Copilot, VS Code, and Figma Make. Enterprise customers may need administrator approval to enable MCP connections within their organizations.

EIN News
Jan 26th, 2026
Dscout enters 2026 as the leading platform for connected, end-to-end UX research

Dscout enters 2026 as the leading platform for connected, end-to-end UX research. Dscout enters 2026 with momentum built on customer trust and continued innovation, following its tenth consecutive quarter as a G2 Leader in User Research. CHICAGO, IL, UNITED STATES, January 26, 2026 / EINPresswire.com / - Dscout enters 2026 with momentum built on customer trust and continued innovation. After being named a G2 Leader in User Research for the tenth consecutive quarter, based on feedback from teams using Dscout every day, the company is doubling down on what customers value most: faster AI workflows, deeper insights, and a more connected approach to research across design, research, product, marketing, and insights teams. Sustained leadership in UX research, validated by customers In December, Dscout was once again named a Leader in G2's User Research category, marking ten consecutive quarters topping the category. The company also earned G2's Best Usability Enterprise for the past two quarters, reinforcing its strength in supporting complex, high-impact research needs at scale. These recognitions reflect how teams actually use Dscout in practice. Customers consistently cite faster recruiting, more efficient workflows, stronger collaboration, and clearer paths from data to action. "Powerful, collaborative tool for researchers," shared one G2 reviewer. "Dscout streamlines participant selection, interviews, and analysis with AI features that genuinely reduce workload. The collaboration tools make it easy to bring stakeholders along without disrupting participants." Another customer highlighted speed and quality as differentiators: "Recruiting is incredibly fast, whether we're using Dscout's participant pool or inviting our own. The usability testing setup captures screens, voices, and data seamlessly, and everything is organized for analysis. It's improved both the speed and quality of our research." AI innovation that prioritizes quality, not just speed Dscout's leadership is powered by a growing suite of AI capabilities and agents designed to meet teams where they work. Today, researchers and cross-functional partners use Dscout's AI agents to explore data using natural language and a chat-like interface, surface patterns and test hypotheses in real time, refine study questions with research-informed guidance, ask dynamic follow-up questions that deepen understanding without increasing participant burden, and automatically identify moments that capture key emotions and turning points. These capabilities continue to evolve. In the coming months, Dscout will expand its AI-powered agents to enhance study setup, recruitment, moderation, analysis, and sharing - so teams can efficiently collect feedback and extract valuable insights to influence product decisions. "Dscout is already the platform research teams rely on to make informed, human-centered decisions," said Kate Johnson, Chief Marketing Officer at Dscout. "Our focus is simple and relentless: listen closely to our customers and keep innovating in ways that make their work not just faster and more automated, but also more impactful. As AI reshapes how research happens, we're investing heavily to ensure teams across research, design, product, marketing, and insights can move with confidence, not complexity. We released 45 customer-requested features in 2025, and have even bigger plans for 2026!" Dscout's integration with HeyMarvin connects disparate research data Dscout is also giving customers new ways to connect insights across business units. A new partnership with HeyMarvin connects Dscout's AI-powered research workflows with Marvin's insight repository, creating a seamless, end-to-end path from data collection through synthesis and cross-departmental decision-making. Expanded flexible recruiting options for every research need Dscout's proprietary panel of high-quality, high-engagement Scouts remains a foundational differentiator and area of continued innovation. In Q3 2025, Dscout launched Partner Panels, a new recruiting solution that expanded access to more than 3 million global participants directly within the Dscout platform. The first integration with Respondent gives teams immediate reach for niche and international audiences, without tool switching, data handoffs, or added subscriptions and paperwork. "Dscout is my best partner for niche audiences I once thought were nearly impossible to find," said Daniela Victorino, Senior UX Research Lead at SmallPDF. "Partner Panels make it easy to say yes to complex recruiting needs and manage everything - recruiting, scheduling, and research - within one platform." With Partner Panels, customers gain even more flexibility to match their study needs: recruiting from Scouts, trusted partners, or their own Private Panel participants, all while staying within Dscout's integrated workflows. Focused on the future of UX research As the research landscape continues to evolve, Dscout remains firmly focused on delivering what teams need now and building what they'll need next, so they can run meaningful, trustworthy research and turn insights into confident decisions. About Dscout Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently. Learn more at dscout.com.

The Topeka Capital-Journal
Jan 8th, 2026
Built In honors Dscout in its esteemed 2026 Best Places to Work Awards

Built In honors Dscout in its esteemed 2026 Best Places to Work awards. Dscout earns recognition on Built In's Best Remote Places to Work list, as well as distinct awards in the Chicago, Seattle, and Austin markets. Eight years of recognition from Built In is something we're really proud of, because it reflects the trust we place in our team and the intentional work we put into evolving and improving as a company" - Carolyn Wahlen, Director of People and Teams at Dscout CHICAGO, IL, UNITED STATES, January 6, 2026 /EINPresswire.com/ - Dscout, a flexible experience research platform for capturing in-context insights, today announced it has been recognized by Built In as one of the Best Places to Work in 2026. This year, Dscout has earned placements on Built In's Chicago, Seattle, and Austin Best Midsize Places to Work lists, and was also named to Built In's Best Remote Places to Work lists - one of the award's most competitive categories. The recognition marks Dscout's eighth consecutive year appearing on Built In's Best Places to Work list and highlights the company's continued commitment to building a people-first culture that supports both in-office connection and remote flexibility. Built In's annual awards recognize employers across the U.S. whose compensation, benefits, and people-first practices set the standard for today's workforce. Winners are selected through a data-driven evaluation of pay, benefits, flexibility, and programs that support employee well-being, growth, and belonging. This year's recognition reflects Dscout's continued commitment to supporting employees as whole humans - at work, at home, and everywhere in between. "Eight years of recognition from Built In is something we're really proud of, because it reflects the trust we place in our team and the intentional work we put into evolving and improving as a company," said Carolyn Wahlen, Director of People and Teams at Dscout. "We want Dscout to be a place where people feel supported, connected, and empowered to do their best work." Over the past year, Dscout invested in more thoughtful onboarding experiences, including intentional onboarding paths and new-hire welcome boxes that help employees feel connected and supported from day one. The company also expanded opportunities for in-person collaboration through its expanded Sales Kickoff (SKO) and R&D on-sites, bringing teams together to align, reflect, and build trust. Connection and celebration remain central to Dscout's culture through evolving company rituals. Regular All Hands moments recognize new hires, anniversaries, and team wins, while monthly Tuesday Teas and REC (Remote Engagement Committee) events create space for learning, play, and shared experiences. These moments - alongside holiday celebrations and local hub meetups - help foster a culture rooted in appreciation, curiosity, and care, no matter where employees work. That commitment to care was further recognized when Dscout was named a recipient of the Healthy Horizons Lactation Room Contest Award, a national initiative supporting employers advancing new parent programs and workplace lactation spaces. Selected from a competitive pool of employers nationwide, Dscout received funding to enhance its accommodations for new parents, reinforcing its belief that empathy should guide how people are supported through major life moments. In addition to these initiatives, Dscout offers comprehensive benefits designed to support employees at every stage of life, including: - Medical, dental, and vision coverage, with HSA and FSA options - Virtual healthcare services and mental health support - Life insurance policy, as well as short and long-term disability policies - Generous parental leave for all paths to parenting - A 401(k) plan with 4% company match Dscout also provides perks that prioritize flexibility, growth, and balance, such as: - Unlimited PTO and 10 weeks of paid sabbatical for employees with 10 years of service - Annual donation matching program - An annual education stipend - A work-from-home stipend and a remote-first work environment - A variety of remote and in-person events and programming Together, these programs reflect Dscout's belief that when people feel supported and trusted, they can do meaningful, impactful work. About Dscout Dscout is a flexible experience research platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently - across recruitment, fielding, analysis, and sharing insights that make an impact. Learn more about Dscout's culture, benefits, and open roles at https://builtin.com/company/dscout. Kate Johnson Dscout +1 609-800-3678 email us here EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. NEW ORLEANS, LA - January 07, 2026 - PRESSADVANTAGE - TurnKey Grass, the New Orleans-based grass installation and lawn care company, has established a thirteen-community... 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EIN News
Jan 7th, 2025
Dscout Named 'Best Place to Work in 2025'

Dscout has again been recognized as one of the best places to work in Chicago, as Built In today announced the honorees of its 2025 Best Places to Work Awards.