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Salesforce

Builds cloud software for customer relationships

Internal Auditor - Technology Audit

Internal Audit & ControlsPosted on Nov 13
Full-time

About the Job

Requirements

  • A minimum of 1–2 years of experience in Internal Audit, Compliance, or Risk Assurance.
  • Understanding of the audit life cycle, including audit planning, fieldwork, and reporting.
  • Experience working with business owners and teams in an audit capacity.
  • Comfort adopting and experimenting with new AI and generative AI tools in a controlled, responsible manner.
  • Strong understanding of operational and IT internal control methodologies and terminology, such as COSO and COBIT, including documentation and testing.
  • Foundational understanding of AI governance and Responsible AI concepts, including model risk, third-party AI/LLM supply chain, and AI security.
  • Familiarity with AI risk and governance frameworks, including NIST AI RMF, ISO/IEC 42001, and the EU AI Act, and ability to research and apply their guidance to a changing control environment.
  • Familiarity with data protection and privacy concepts, including data residency and jurisdictional cross-border data controls.
  • Strong analytical and data analysis skills.
  • Ability to work on multiple projects simultaneously in a high-growth, fast-paced environment.
  • Ability to work with minimal day-to-day supervision.
  • Understanding of business processes related to technology companies.
  • Strong problem-solving capabilities.
  • Experience with data analysis and visualization tools, such as Tableau and Tableau Next, and modern data platforms.
  • Experience auditing IT general controls.
  • Knowledge of cloud computing, AI, or technology businesses and processes.

Responsibilities

  • Support audits assessing risks and controls over AI and agentic capabilities embedded in business processes, including access and authorization, guardrail enforcement, data grounding, third-party AI/LLM dependencies, and Responsible AI considerations.
  • Help evaluate how company and customer data is used by AI tools and connected platforms, including data minimization, masking, consent, logging, and monitoring.
  • Collaborate across Audit, second-line risk and compliance teams, and first-line business partners.
  • Manage project commitments independently with minimal oversight.
  • Assist Senior Auditors and Audit Managers or Senior Managers with planning and general team functions.
  • Assist with planning, fieldwork, and reporting throughout the audit life cycle.
  • Develop an understanding of Salesforce’s business model, processes, systems, and underlying controls, and influence positive change in these areas.
  • Use project management best practices, including project plans, charters, and task management.
  • Build relationships with process owners to understand and document their operations and underlying internal control environment.
  • Develop and execute audit testing procedures to evaluate the design and operating effectiveness of internal controls.
  • Use AI and generative AI tooling, including agentic assistants and AI-enabled GRC/eGRC workflows, to accelerate audit planning, testing, and documentation; review AI-generated output with a human at the helm and follow the team’s AI governance framework for data classification, data exposure, and consumption considerations.
  • Identify opportunities to automate repetitive audit test procedures and improve testing efficiency through data analytics and AI.
  • Prepare audit work papers documenting test steps, results, and recommendations.
  • Deliver assigned audit and project tasks within required deadlines, with minimal supervision, while following global audit methodologies and quality standards.
  • Manage follow-up and closure of open Management Action plans resulting from past audits.
  • Stay abreast of internal and external best practices and introduce relevant practices to the Company.
  • Support audit activities for technology and product functions, including Business Technology, Engineering, and Product Management, with focus on adoption, governance, and controls for AI and agentic capabilities.

Desired Qualifications

  • CPA, CIA, CISA, or another relevant audit certification, including AI-audit or AI-governance certifications such as ISACA Advanced in AI Audit (AAIA) or equivalent.
  • Exposure to auditing or using AI/ML systems, LLM-based applications, or agentic workflows.
  • Experience working with and supporting a fully global, multicultural, and distributed team.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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