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Tide

Freemium digital banking for small businesses

Staff Platform Engineer

System AdministrationUpdated on Nov 11
Full-timeRemote in Lithuania

About the Job

Requirements

  • Extensive experience with Configuration as Code on SaaS platforms.
  • Confident scripting skills in Python, Bash and PowerShell, and comfort working with REST APIs.
  • At least 7 years of experience in IT or workplace engineering, including at least 3 years at senior level in a cloud-native, SaaS-first organization with 1,000 or more users.
  • Deep hands-on Google Workspace administration at enterprise scale, including automation with GAM/GAMADV-XTD3, Admin SDK APIs or Apps Script.
  • Production experience designing and running Netskope or a comparable SSE/SASE platform, including ZTNA and DLP.
  • Strong experience with both Jamf Pro and Microsoft Intune, managing a mixed Mac and Windows fleet end to end.
  • A solid grasp of identity and access, including SAML, OIDC, SCIM, MFA, conditional access and device trust.
  • Clear, confident communication with engineers, stakeholders and non-technical users.

Responsibilities

  • Own the architecture, configuration and health of core IT platforms, making key design decisions and keeping platforms secure, well governed and documented.
  • Drive platform improvements from design through rollout across Google Workspace; Netskope; Jamf Pro and Microsoft Intune; and Atlassian Jira Service Management, Jira and Confluence.
  • Establish a Configuration as Code approach by managing platform configuration through Terraform, Git and CI/CD where possible, and scripting remaining tasks.
  • Own the engineering side of endpoint security and compliance controls, including EDR integrations, OS and application patching, vulnerability remediation, encryption, device compliance and security baselines.
  • Build monitoring, reporting and operational health metrics for workplace platforms, using APIs and automation to identify configuration drift, failures, capacity issues and emerging operational risks before they become incidents.
  • Own technical design and architecture decisions for Workplace Technology, including platform standards, technical debt, vendor evaluation, proof of concepts, migration strategy and lifecycle planning.
  • Act as L3 escalation for complex incidents, conduct root-cause analysis and turn findings into lasting fixes.
  • Support audit and compliance work, including ISO 27001, SOC 2, FCA and DORA requirements, with evidence, controls and documentation.
  • Mentor engineers and service desk colleagues, raise the team's technical bar, and write runbooks and Confluence documentation that enable others to work independently.

Desired Qualifications

  • Admin-level experience with Jira, Confluence and Jira Service Management, including JSM automation and Assets.
  • Experience in fintech or regulated financial services, including FCA, DORA, PCI DSS, ISO 27001 or SOC 2.
  • Working knowledge of GCP and AWS, particularly IAM and networking relevant to ZTNA.
  • Relevant certifications such as Google Workspace Administrator, Jamf 300/400, Netskope NSK200/300, MD-102 or Atlassian ACP.

About the Company

Tide

Freemium digital banking for small businesses

Tide provides digital banking for small and medium-sized businesses, offering business accounts, invoicing, expense management, and instant card control through a digital-first platform. It works by automatically tagging income and expenses, uploading and matching receipts, and storing records, while invoices can be sent, paid, and tracked within the app and a free business Mastercard is managed from the app. The platform differentiates itself with an integrated, all-in-one toolkit that combines accounting features with banking, plus a risk-based onboarding process that may reject some applicants. Tide’s goal is to simplify financial management for business owners by providing a comprehensive, easy-to-use banking and bookkeeping solution in one place.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$539.7M
Headquarters
London, United Kingdom
Founded
2015

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