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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeCumming, GA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state of application is required.
  • Entry-level experience in a customer service or retail sales environment is required.
  • Effective communication, problem-solving, and people skills are required in a fast-paced retail or salon environment.
  • Comfort operating point-of-sale systems is required.
  • Fluency in English is required.
  • Ability to regularly stand and walk for four or more consecutive hours; bend and twist repeatedly; manipulate fingers and hands; reach with wrists, arms, hands, and arms; and move up to ten pounds. Occasional sitting, kneeling, stooping, crouching, and lifting, pushing, or pulling up to ten pounds may also be required.
  • Availability during peak times is required.

Responsibilities

  • Provide a guest experience aligned with company values through teamwork.
  • Assist with finishing services and perform shampooing and conditioning, styling, blowout, hot-tool styling, treatment and toner services, and add-on product application at the guest's request.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Maintain company standards for cleanliness, merchandising, inventory, and company asset security.
  • Follow protocols for company systems, policies, processes, and procedures.
  • Increase average service tickets and drive revenue through additional services, unlimited roots memberships, subscriptions, and home hair care sales.
  • Complete Assistant Colorist to Colorist training, learn and master color theory, and develop behind-the-chair application skills.
  • Maintain a clean and organized environment and support guests and fellow team members through consultations and ongoing conversations.

Desired Qualifications

  • Salon or beauty industry experience is preferred.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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