Senior Digital Product Manager
Strive Health
Senior Digital Product Manager
Strive Health
Kidney care provider using predictive analytics
How You’ll Make An Impact
At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey.
Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive!
Benefits & Perks
To learn more about our offerings, click here.
What You'll Do
The Senior Digital Product Manager will be a critical part of the Digital Product team, partnering with an interdisciplinary team of engineers, clinicians, and operators to deliver on Strive's Digital Product Vision and move strategic KPIs in a scalable and standardized way through tech-enabled solutions. This role will own Strive's telephony and video visit solutions, including voice and contact center and video visit platforms. This individual will serve as the Voice of the Customer and SME for how patients and care teams connect with each other by phone and video, identify the most pressing problems to solve, and work with the cross-functional team to deliver user-driven solutions to optimize clinical workflows, reduce administrative burden, and enhance the patient experience. As the Senior Digital Product Manager for telephony and video visits, this individual will be expected to thrive in ambiguity and create clarity out of complex problems. This role will report to the VP of Digital Product.
The Day to Day
- Own day-to-day functions of the telephony and video visits product value stream (voice/IVR, contact center, and video visit platforms), including executing on the product vision and roadmap.
- Partner with Product, Clinical and Operational leadership and stakeholders to define the product vision, KPIs, and product outcomes.
- Execute day-to-day product discovery, serve as the voice of the customer, facilitate the interdisciplinary team to deliver on goals.
- Collaborate closely with Engineering, Data Science, Analytics counterparts within Strive's Agile SDLC to deliver high-impact product solutions.
- Manage relationships with telephony and video visit vendors and platform partners, including requirements, integrations, and roadmap alignment.
- Understand the market and overall competitive dynamics of the product area with a focus on telehealth and video visit platforms, cloud telephony and contact center (CCaaS) platforms, digital health, and value-based care models.
- Contribute to continuous improvement of Digital Product team best practices, helping mature product operations, backlog hygiene, and sprint delivery discipline.
Minimum Qualifications
- Bachelor's degree in a relevant field.
- 5+ years experience in a product management role.
- 4+ years experience at either a healthcare delivery organization or working on a technology product in an agile environment.
- Experience leading digital patient experience initiatives (voice, video, mobile/web/omnichannel).
- Experience with telephony and contact center platforms (e.g., CCaaS, IVR, call routing) and/or telehealth and video visit platforms.
Preferred Qualifications
- Proven understanding of digital health ecosystems, clinical workflow technology, and healthcare data interoperability.
- Proven track record in healthcare technology, ideally with value-based care, population health, or digital health platforms.
- Familiarity with regulations affecting telephony and virtual care (e.g., HIPAA, state telehealth requirements).
Annual Salary Range: $108,500 - $136,000. This position is also eligible for a target annual bonus of 15%
Final compensation will be determined based on location, experience, and qualifications.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
Kidney care provider using predictive analytics
Strive Health delivers kidney care through an integrated delivery system that blends high-touch care teams with data-driven insights. Its teams support patients across the full journey—from prevention and early detection to CKD and ESRD care—while tailoring care to fit clients’ processes. The company uses predictive analytics on historical patient data to personalize treatment plans and improve outcomes, charging for care services (with potential partnerships as additional revenue). Its approach centers on a coordinated, full-spectrum kidney care program backed by a mission- and values-driven culture, with employees called Strivers, to improve kidney health and patient experience.
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