IT Operations Specialist
About the job
- Two to four years of experience in IT support, IT operations, systems administration, or a similar role.
- Experience working with Google Workspace and/or Microsoft 365.
- Experience managing user access, SaaS applications, software licenses, and company devices.
- A good understanding of basic IT security principles, including multifactor authentication, access controls, and permissions.
- Experience supporting both technical and non-technical employees.
- Fluency in English and Russian is required.
- Must be based in and able to work from the Dubai office.
- Reliable, detail-oriented, proactive, and organized, with strong problem-solving skills.
- Manage employee access to company systems, including setting up, changing, suspending, and removing access when needed.
- Handle the IT side of employee onboarding and offboarding, ensuring systems, accounts, and equipment are ready on time.
- Manage company software, subscriptions, licenses, and user accounts.
- Maintain accurate access records and regularly review permissions.
- Provide day-to-day IT support for logins, permissions, accounts, software, laptops, and other technical issues.
- Support basic IT security practices, including multifactor authentication, password requirements, administrator rights, and access reviews.
- Manage laptops and other company equipment, including inventory, assignment, setup, repairs, and replacements.
- Manage email groups, shared mailboxes, distribution lists, shared folders, drives, and related permissions.
- Document key IT processes and procedures.
- Track IT requests and ensure issues are followed up and resolved in a timely manner.
- Identify IT or security risks and escalate them when needed.
- Support basic system integrations and automation.
- Maintain visibility over access, licenses, IT issues, and key security risks.
About the company
Bidease is a demand-side platform for mobile advertising that helps brands and app developers acquire users who are likely to take valuable actions after install. It uses a proprietary ML-powered platform to automate real-time bidding across mobile ad exchanges, targeting users who fit a client’s profile and optimizing for outcomes. The company operates on a performance-based model, often absorbing initial media costs and charging only when KPIs like CPA or CPI are met, with strong emphasis on transparency through reporting. Its goal is to deliver measurable ROI for advertisers by scaling user acquisition efficiently in the global mobile ecosystem.
Company Size
51-200
Company Stage
Seed
Total Funding
$5.9M
Headquarters
New York City, New York
Founded
2016
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Simplify's Take
What believers are saying
- Bidease reported the 2026 GCC market grew 4.5x faster in revenue than installs.
- Dennis Mink became CMO in August 2024, strengthening demand generation and brand.
- Bidease expanded into Dubai and Seoul, widening access to MENA and Korea clients.
What critics are saying
- Google and Apple privacy changes keep squeezing mobile attribution and bidding efficiency in 2025.
- AppLovin, Moloco, and Liftoff pressure Bidease on performance DSP deals globally.
- If mobile UA budgets shift into walled gardens, Bidease's independent DSP model weakens.
What makes Bidease unique
- AppsFlyer named Bidease a Premier Partner in April 2025.
- Bidease sells a transparent DSP with machine-learning optimization and first-party data.
- Bidease publishes proprietary market reports with Sensor Tower, including the 2026 MENA study.
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Benefits
- Unlimited Paid Time Off
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Wellness Program
- Flexible Work Hours
- Hybrid Work Options
- Phone/Internet Stipend