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Concentrix

Global BPO offering customer engagement services

Associate Sales Development

Account ExecutiveConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Responsibilities

  • Demonstrate the value and benefits of the client's products or services through customer engagement, focusing primarily on selling and/or renewing contracts.
  • Articulate the value of products or services to customers.
  • Generate revenue by converting prospects into customers.
  • Use selling skills to ensure consumers are sold the right products and services.
  • Cross-sell and up-sell products and services.
  • Provide comparative and competitive product information about consumer products.
  • Promote the client brand by inspiring and educating customers.
  • Take product orders and process financial transactions, including credit card transactions and financing applications.
  • Assist customers with web-based interactions.
  • Capture customer profile information and interaction history.
  • Pass leads to the appropriate sales manager.
  • Provide order-related assistance to customers.
  • Report web-related problems or errors to the client in a timely manner.
  • Subscribe customers to email newsletters or other direct marketing tools.
  • Work with a team and report directly to a Sales Manager.
  • Perform ad hoc tasks as assigned.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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