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Anthropic

Builds Claude AI models with a focus on safety

Hardware Lab Manager

Hardware Systems IntegrationUpdated on Nov 7
Full-timeSan Francisco, CA, USA$320k - $405k /yr

About the Job

Requirements

  • Hands-on experience running a hardware, systems, or datacenter lab, or a similar physical compute environment, including rack-and-stack, copper and fiber cabling, and power distribution such as PDUs, circuits, and phase balancing.
  • Working knowledge of server hardware and its management plane, including BMC/IPMI/Redfish, BIOS/UEFI configuration, serial console, PXE/network boot, and firmware updates.
  • Enough Linux and networking knowledge, including VLANs, DHCP, DNS, and basic switch configuration, to prepare a bare machine for use by a remote engineer.
  • Experience managing vendors, contractors, quotes, and freight for physical equipment.
  • Comfort and safety using power tools and bench power supplies, and reading wiring or rack elevation diagrams.
  • Ability to work independently with minimal supervision and know when to ask for help.
  • A bachelor's degree or an equivalent combination of education, training, and/or experience; the field of study must be relevant to the role as demonstrated through coursework, training, or professional experience.

Responsibilities

  • Run the physical lab across both sites, including receiving and staging, rack-and-stack, cabling, power distribution and load planning, cooling, and floor layout.
  • Bring up new server and accelerator platforms from crate to a machine accessible by SSH, including firmware and BIOS/UEFI setup, out-of-band management, operating-system installation, and network provisioning.
  • Own hardware procurement for the lab by working with teams on upcoming needs, ordering ahead of need, obtaining quotes and lead times, and maintaining receiving and inventory.
  • Own lab hardware RMA processes end-to-end, including triage, swapping, shipping, tracking, closure, and vendor escalations.
  • Build one-off setups requested by engineers, including debug and programming harnesses (JTAG/SWD/UART), remote power switching, console and KVM access, and improvised fixes for hardware operating outside its designed conditions.
  • Oversee on-site smarthands and contractor work by electricians, cabling crews, riggers, integrators, and OEM field engineers; scope and dispatch work and validate its quality.
  • Handle physical access, asset auditing, and lifecycle tracking for expensive and sometimes pre-release hardware.
  • Build playbooks and lightweight tooling for inventory, remote power, and console access so remote teams can use the lab without needing assistance for every step.
  • Anticipate the needs of teams that rely on the labs, collaborate with partner teams, and prepare equipment before it blocks their work.
  • Shape the lab manager role and operating model to scale from the current lab to much larger labs.
  • Travel to nearby lab spaces as required.

Desired Qualifications

  • Experience standing up a lab or datacenter room from an empty space, including layout, power and cooling budget, and initial purchasing.
  • Experience with high-density accelerator systems (GPU/TPU-class racks), liquid cooling, or pre-release/NPI hardware bring-up.
  • Electronics bench skills, including soldering and rework, use of an oscilloscope and multimeter, custom cable and debug harness construction, JTAG probes, and light fabrication such as 3D printing, drilling, and mounting.
  • Experience supporting hardware security, firmware, or platform bring-up work.
  • Experience with DCIM or asset-management tools such as NetBox or ServiceNow.
  • Experience buying hard-to-source or specialty hardware and handling associated compliance and logistics.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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