Head Coach & Community Manager

[solidcore] is looking for a Head Coach Community Manager who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the HCCM is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our vision to be a generation-defining lifestyle brand.  The Head Coach Community Manager is expected to be a role model for all of the qualities and attributes of an exceptional coach, maintaining, on average 11 classes per week between both modalities. Holding responsibilities that deliver a best-in-class experience, setting the standards for other coaches and core crew to aspire to. 

The Head Coach Community Manager is our ultimate brand ambassador, focused primarily on driving community connection and long-term retention of our members. This person will work directly with our Lead Head Coach to ensure our operations and product continue to deliver at our standard of brand excellence and has a high level of personal development knowledge, giving consistent feedback to their team with the ability to provide support in-studio. 

You will be responsible for:

[solidcore] Logan Circle overall: 

• Serving as an example and setting the expectations for new and existing coaches + core crew.
• Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
• Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.
• Taking direction from the Area Manager to assist with day-to-day operations of the studio.
• Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.
• Assisting as needed with responses to client requests and resolving concerns promptly and effectively. 
• Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
• Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.
• Ensuring both studios and equipment remain impeccable and fully-functioning at all times.
• Leading and Managing the Lead Head Coach ensuring all evaluations and brand standards are being held and executed for both our new modality and core product. 
• Other duties and projects as assigned and as needed.
• Oversee all operational aspects of [solidcore]’s heated modality combining strength training, functional movement, and mobility.
• Coach both [solidcore] and [solidcore]’s heated modality classes, maintaining excellence and energy across both formats.
• Manage full towel service end-to-end: rotating towels and mats between every class, maintaining fully stocked storage, and ensuring laundry service is handled daily.
• Operate and maintain 20+ radiant infrared panels, optimizing studio temperature for each class.
• Oversee overall studio cleanliness and operationalize Core Crew to follow step-by-step cleaning protocols consistently.
• Coordinate the additional post-class reset required for [solidcore] + heated modality sessions, including accelerated equipment wipe-down, machine maintenance and rapid turnover of towels and mats.
• Embody [solidcore]'s core values and new initiatives at all times, inspiring your team to do the same while holding them accountable to the same standard.

Studio Operations & Growth:

• Take direction from the Area Manager to support day-to-day studio operations.
• Lead community outreach and marketing efforts to attract new clients and build local partnerships.
• Maintain product knowledge across retail, class packages, current promotions, and apparel.
• Execute routine operational tasks including supply ordering, inventory management, and sales log maintenance.
• Ensure the studio and all equipment remain clean, impeccable, and fully functional at all times.
• Other duties and projects as assigned.

What skills and experience you will bring to us:

• 2-3 years of prior group fitness experience.
• Genuine passion for health, fitness, and the [solidcore] workout.
• A coach at heart who is passionate and motivated by helping others reach their strongest potential
• Is self-motivated and excited by the opportunity to build community and drive membership sales.
• Outgoing, relationship-driven, and energized by building community inside and outside the studio.
• Comfortable leading high-energy classes on a mic with loud music and a full room.
• Thrives in a fast-paced, people-first, entrepreneurial environment.
• Reliable, professional, and a natural team player.
• Proficiency in Google Suite and Microsoft Office, including Excel and Google Sheets.
• Flexible availability including weekends and holidays.
• Ability to lift and carry a minimum of 30 pounds.

Compensation & Benefits

• Compensation Range: $70,961- $78,944 per year (Starting pay is generally set at or near the minimum of the range shown, with final offers determined by the candidate’s relevant experience, skills, and internal equity)
• Flexible PTO
• Full coverage health, dental, & vision insurance
• 401k with employer match
• Cellphone stipend
• And MORE!