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TSC

Global CX agency building customer journeys

Senior Logistics Support Analyst

Inventory Management +1Confirmed live in the last 24 hours
Full-timeWashington, DC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business, Operations, Manufacturing, Supply Chain, Logistics, or a related field, or equivalent military experience.
  • At least 10 years of experience supporting business processes and program success within logistics, inventory management, supply chain, or procurement; technical-environment experience is preferred.
  • Strong organizational and time-management skills.
  • Proficiency with data analysis, spreadsheets, and presenting information to customers.
  • Ability to interact effectively with customers and peers.
  • Ability to work effectively in a high-stress, fast-paced environment.
  • Willingness to adapt, learn new skills, and support technicians and engineers at customer sites as needed.
  • Active Department of Defense security clearance and ability to obtain and maintain a Top Secret/Sensitive Compartmented Information clearance.
  • Ability to lift and/or move 50 pounds.
  • U.S. citizenship is required.

Responsibilities

  • Prepare, distribute, and track materials and equipment sent to field teams and customers.
  • Coordinate shipping, receiving, and transportation of materials to customer and project sites.
  • Assist in planning for upcoming projects and needs to ensure materials are readily available.
  • Monitor material movement, delivery status, and logistical constraints to identify and resolve potential delays.
  • Maintain, organize, and accurately record inventory for customer equipment, electronic components, hardware, and system parts.
  • Track stock levels and proactively order items to prevent shortages.
  • Ensure inventory items are properly stored, labeled, and handled to support efficient operations.
  • Work with departments to source and purchase materials, components, tools, and equipment from approved vendors to meet operational needs.
  • Coordinate with suppliers and vendors to ensure timely delivery and resolve supply chain issues.
  • Maintain supporting documentation, including packing slips, receipts, and government documents and records.
  • Maintain accurate records for logistics, supply chain, inventory, and operations support.
  • Ensure operational support complies with government policies and standards.
  • Work with leadership and engineers to understand technical needs, equipment performance, and effects on the mission, logistics, and operations.
  • Communicate procurement updates, delays, logistical challenges, and critical issues to leadership, sponsors, vendors, and suppliers.
  • Support the team in addressing unexpected challenges.

Desired Qualifications

  • Experience supporting logistics, inventory management, supply chain, or procurement in a technical environment.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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