Full-Time
Software Engineer
Barkback
1-10 employees
Private customer feedback platform for businesses
No salary listed
Santa Barbara, CA, USA
In Person
Bachelor's
 Software Engineering (1) |
|---|
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- Object Oriented programming experience with at least four years or a degree in a related field.
- Experience writing SQL.
- You must be able to work from the office located in downtown Santa Barbara.
- Own the enhancement of the backend databases and servers that power the barkback service.
- Develop tools for the barkback teams to get even more done.
- Work closely with our web developers and product teams to bring new product features to life.
- Make the existing product even more amazing.
- Experience working with a MVC framework, and more specifically Ruby on Rails.
- Experience using AJAX/JSON and creating robust APIs.
- Experience working on a Software as a Service application.
- Knowledge of website operations, especially in a cloud hosted environment.
BarkBack provides a private channel for customers to share direct feedback, suggestions, and criticisms with businesses, avoiding public review sites like Yelp. Consumers can sign up for free accounts and may receive coupons or offers for completing surveys. Businesses can use a freemium platform to create customized surveys, track feedback, and get notified when issues are resolved to build loyalty. The service targets a wide range of businesses and aims to help them address concerns privately, improve customer service, and manage reputation.
Company Size
1-10
Company Stage
Series A
Total Funding
$2.9M
Headquarters
Santa Barbara, California
Founded
2011
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See people who can refer or advise you
Simplify's Take
What believers are saying
- LinkedIn updated 2026-07-21 still lists Santa Barbara headquarters and active branding.
- The model monetizes free and premium tiers without heavy consumer acquisition spend.
- Private feedback and coupons directly tie customer insights to repeat visits.
What critics are saying
- PitchBook listed Barkback out of business on 2025-04-08.
- LinkedIn shows 11-50 employees, but no fresh product or hiring evidence.
- If the business is inactive, job stability disappears entirely.
What makes Barkback unique
- Private, anonymous feedback bypasses Yelp-style public review backlash.
- Custom surveys and resolution notifications create a closed customer-service loop.
- Small-business focus spans restaurants, gyms, retail, and professional services.
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Benefits
Health Insurance
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Gym Membership
Flexible Work Hours
Stock Options
Company Equity
Conference Attendance Budget
Professional Development Budget
Tuition Reimbursement
Adoption Assistance
Family Planning Benefits
Fertility Treatment Support
Childcare Support
Phone/Internet Stipend
Home Office Stipend