Minor International

Hotel operator, restaurants, and lifestyle brands

Patrol Boat Skipper

Passenger Transport DrivingConfirmed live in the last 24 hours

Full-timeDoha, QatarNo salary listedIn-person

About the Job

Requirements

Have solid experience as a Patrol Boat Skipper.
Hold Oil Carrier Certification.
Have 2 to 5 years of experience in the same field.
Have good English communication skills.
Have good technical skills.
Be able to handle pressure at work.
Be able to multitask.

Responsibilities

Check the following day’s transfer and excursion schedule each evening and understand trip details, including guest names, numbers, and special requirements.
Prepare the boat according to trip requirements and operating procedures, ensuring it has adequate cold towels, beverages, seasickness bands, and, during rainy season, raincoats and towels.
Complete the checklist and ensure all listed procedures are followed.
Coordinate meals with the Launch Section Manager or coordinator when a crew member misses a meal during a trip, and ensure the meal is prepared by the resort or obtained at the destination at the management-set price unless otherwise authorized.
Have the clean, prepared boat and crew waiting at the guest jetty 30 minutes before each trip, ensuring team members follow resort grooming and uniform standards.
Make trips comfortable for guests while ensuring their safety and meeting their needs.
Follow maritime laws, rules, and regulations set by the Ministry of Transport & Communication of the Republic of Maldives.
Keep the seaworthy certificate onboard and comply with its requirements.
Carry the Captain’s License during all trips.
Clean the boat and equipment, keep the boat in good working condition, report maintenance issues promptly, and follow up with the Launch Section Manager or coordinator until resolved.
Perform boat or engine maintenance with engineering department delegates and update the Launch Section Manager or coordinator until the work is resolved.
Maintain and, when necessary, build anchor points and nautical navigation lights.
Take precautions to prevent incidents, including checking for fuel leaks, ensuring life jackets are available, and confirming fire extinguishers work.
Assess whether trips can proceed during inclement weather and advise the Launch Section Manager or coordinator.
Carry the boat mobile phone while on duty, ensure it is fully charged before each trip, and keep the onboard radio operational.
Prioritize guest and crew safety and operate the boats accordingly.
Coordinate arrival and departure times and guest issues or requests between Airport Hosts and Resort Operators.
Communicate boat or guest issues to the Launch Section Manager or coordinator as needed.
Notify the Launch Section Manager or supervisor when onboard supplies, including beverages, seasickness bands, seasickness bags, and resort fact sheets or brochures, need replacement.
Handle guest queries promptly and efficiently and provide requested information.
Resolve guest issues within the role’s authority and write incident reports for trip incidents.
Gather guest feedback during trips and inform the department so appropriate follow-up can occur.
Report crew disciplinary issues to the Launch Section Manager or coordinator.
Attend resort-designated training programs.
Maintain effective working relationships with team members and colleagues in other departments and support departmental and resort goals.
Take initiative to resolve issues.
Learn and follow Transport Department, Front Office, and Resort Standard Operating Procedures.
Contribute ideas and suggestions to improve resort procedures.
Promote resort services and facilities to guests and other stakeholders.
Stay informed about changes to other areas of the resort and share relevant information with the team and department.
Maintain personal grooming and hygiene and meet grooming and uniform presentation standards.
Comply with resort safety and environmental policies, initiatives, and legislation.
Follow workplace health, safety, and hygiene regulations and the Employee Handbook.
Carry out other duties assigned by the department or Resort General Manager.

Job Location:

Banana Island Resort Doha By Anantara

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Key Responsabilities:

Transfers & Boat Operations

Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.
Prepare boat set up, according the requirements of the trip and the operating procedures. Always make sure there are sufficient cold towels, beverages and sea sick bands required for each trip. Additionally, during rainy season, make sure that there are enough raincoats and towels available on board.
Go through the check list and make sure that everything on the check lis are followed
Ensure that if you or the crew member miss a meal while on a trip, coordinate with Launch Section Manager or coordinator, and ensure that the food is prepared for them from the resort or get the meal from the place that you are going. Make sure that the cost of that meal must be the price set by the management unless authorise by Launch Section Manger.
Ensure that the boat is clean, set-up and waiting on the guest jetty, 30 minutes prior to each trip, with the crew members. All team members must following the Resort grooming and uniform standards.
Make sure all trips are as comfortable as possible for all guests, whilst ensuring their safety and catering to their needs.

Boat Maintenance & Safety

Always follow the maritime law, rules and regulations as set forth by the Ministry of Transport & Communication of the Republic of Maldives.
Ensure that the Sea Worthy certificate is on board, and ensure all its requirements are followed.
Carry on your person your Captain’s License during all trips.
Clean the boat and equipment. Ensure that the boat is in good working condition at all times and report any maintenance issues immediately. Follow up maintenance issues with Launch Section Manager or Coordinator until it is resolved.
Carry out all the maintenance work of the boat or its engine with engineering department delegates and update Launch Section Manager or Coordinator until it is resolve.
Maintain and at times, build anchor points and nautical navigation lights.
Always be responsible and take precautionary measures to avoid any risky incidents. For example, ensure there are no petrol leakages that life jackets are available, that fire extinguishers are in working condition etc.
In cases of inclement weather, ascertain whether trips can be made and advise Launch Section Manager or Coordinator accordingly.
Carry onboard the Boat Mobile phone at all times when you are on duty. Ensure that it is fully charged before each trip. Ensure that on board radio set is in working condition.
At all times keep in mind guest and crew safety first, and drive the boats accordingly.

Communication

Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.
Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.
Inform to Launch Section Manager or Supervisor if any items onboard including and not limited to beverages, seasick bands, seasick bags, and resort fact sheets/brochures need to be replaced.
Handle guest queries in a timely and efficient manner and provide any information sought by the guest.
Resolve guest issues to the guest’s satisfaction within your level of authority. Write incident reports regarding any incidents during the trip.
Get feedback from guests during the trips and inform the department to ensure proper follow up and actions are taken place.
Report any crew disciplinary issues to Launch Section Manager or Coordinator.

Team & Development

Attend training programs as designated by the resort.
Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to acquire new skills or knowledge in order to improve your personal performance, and ultimately the guest service.
Maintain a high level of team spirit by developing excellent relationships with the team and colleagues from other departments, and support them in the pursuit of departmental and resort goals.
Always have a positive attitude and take initiative to resolve issues.

General

Be familiar with the Transport Department, Front Office and Resort Standard Operating Procedures and ensure that they are followed.
Contribute ideas and suggestions to enhance the procedures in the Resort.
Actively promote the services and facilities to guests and other stakeholders of the Resort.
Keep updated on changes to other areas of resort product and share such information with your team and department on an ongoing basis.
Maintain excellent grooming and hygiene and ensure all grooming standards are met in relation to personal grooming and uniform presentation.
Comply with Resort Safety & Environment policies, initiatives and legislation.
Abide by all Work Place Health, Safety and Hygiene regulations at all times.
Abide by the guidelines set out in the Employee Handbook.
Carry out any other duties as directed by the department or the Resort General Manager.

Qualifications

With solid experience as Patrol Boat Skipper

With Oil Carrier Certification
With 2 to 5 years of experience in the same field
With good English communication skills
With good technical skills
With pleasing personality
Ability to handle pressure at work
Ability to multi-task

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About the Company

Minor International

Hotel operator, restaurants, and lifestyle brands

Minor International operates across hospitality, food and beverage, and lifestyle retail. Its three units—Minor Hotels, Minor Food, and Minor Lifestyle—own, manage, or distribute hotels, restaurants (e.g., Anantara, Avani, NH Hotels, The Pizza Company, Swensen’s, Dairy Queen), and lifestyle products, with a vertically integrated approach that includes franchising. The company differentiates itself through a global footprint of 540+ properties in 50+ countries, a mix of ownership and management, and recent European expansion via the NH Hotel Group consolidation. Its goal is to become one of Asia’s leading hospitality and lifestyle conglomerates by driving international growth and expanding its premium footprint across hotels, restaurants, and brands.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Bangkok, Thailand
Founded: 1978

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