Senior HR Information Systems Analyst

INTRODUCTION:

TheZebra.com meets customers right where their search for car and home insurance begins: online. We provide easy-to-use tools and services, plus friendly, licensed agents who offer advice and guidance at any point along the way. The Zebra has helped customers compare over 74 million quotes since 2012. At its heart, both insurance and tech industry veterans collaborate together to simplify insurance shopping for customers. In today’s digital world, The Zebra’s customer-centered approach offers people the choices they want and simplicity they need.

The Zebra was recently named an Austin Business Journal's 2026 Best Place to Work. Our motto is "All Stripes Welcome.” Building the best product, the best teams, and the best company comes from inviting a diverse array of voices, backgrounds and perspectives to contribute, making everyone feel welcome. Our Zeebs are passionate about learning, growing, and working together to tackle exciting problems.

We're seeking a Sr. HR Information Systems Analyst to add to our growing team. This is an HRIS role built like a systems engineering role. You are the person who knows how every People system actually works — not just where the buttons are, but the underlying data model, the configuration logic, the calculation rules, and what breaks downstream when someone changes a field.

You will own the design of our People systems ecosystem end to end: how data flows between systems, how work reaches the team, how it gets triaged, and how much of it can be eliminated entirely through better configuration and automation. Our goal is a minimal-touch People Operations function — where the system handles the routine correctly the first time, and humans spend their time on judgment calls. You are the architect of that.

If you are the kind of person who nerds out over learning new systems, reads release notes for fun, cannot leave a manual process alone, and gets real satisfaction from a workflow that runs itself, this role is built for you.

LOCATION:

Our company headquarters are in Austin, TX, but our employees work remotely across the US. For folks who live around Austin, we offer the option to join us in our office or opt for hybrid setup. Whether you prefer the structure of an office, the convenience of remote work, or a mix of both, we support what works best for you!

Please note: at this time we are not able to hire in California or Massachusetts.

WHAT YOU'LL DO:

• Serve as technical owner and SME for the HR systems stack, translating functional owners' real processes into architecture that holds up under audit and edge cases, with design docs and process mapping to match

• Design and continuously improve the workflows behind every People Ops process — onboarding, offboarding, job and comp changes, leave, benefits events, payroll, compliance reporting, recruiting, and support intake

• Define requirements and drive design for our Jira intake framework, partnering with IT to build and maintain it

• Apply AI and automation to cut manual touch: self-service flows, document generation, data validation, ticket classification, and knowledge retrieval for employee questions

• Own the integration layer between our HR tools stack and the business + external vendors — partnering with IT to build and troubleshoot API and file-based integrations, scripting data movement and reconciliation, and monitoring so failures surface before anyone notices

• Own HR data integrity and complete audits, exception reports, and outline a clear source of truth for every field, building reporting the business trusts - partnering with IT, Compliance, and Security on permissions and audit trails

• Know the HR regulatory landscape and operational flow well enough to spot exposure and pull in experts; design controls, permissions, and audit trails for SOC, 401(k), and internal reviews; advise People Ops, Talent, Finance, IT, and Legal in plain language.

• Run implementations, upgrades, and redesigns as real projects — scoped, sequenced, communicated, closed with documentation and training — holding vendors to spec and building SOPs so system knowledge isn't trapped in one head

WHAT WE'RE LOOKING FOR:

• 5+ years of related experience with a Bachelor's degree; or 3 years with a Master's degree; or equivalent work experience

• Deep hands-on HR information systems configuration and administration experience — you have owned a system, not just used one

• Ability to listen to a problem, and know how to recommend + implement solutions

• Capable of working across and with multiple department teams to achieve success

• Demonstrated ability to configure systems correctly for a functional domain

• Working fluency with integrations and APIs

• Atlassian/Jira proficiency is required — building and administering projects, request types, workflows, automation rules, and reporting, not just working tickets in it

• Strong process design capability: mapping current state, identifying failure points and manual touches, and redesigning for minimal intervention

• Practical experience using AI/automation tools to automate or accelerate real work, with judgment about where they belong and where they do not

• Advanced data skills — Excel/Sheets at a high level, comfort with reporting tools, and the ability to reconcile and validate data at scale

• Exceptional precision and follow-through.

• Clear written communication — you document as you build

EXPERIENCE THAT WILL IMPRESS THE HECK OUT OF US:

• Paylocity & Ashby experience

• Formal project management experience

• Scripting or query capability (SQL, Python, JavaScript) or experience with iPaaS/low-code platforms (Workato, Zapier, Make, Power Automate)

• Experience building custom MCPs for AI integration

• Prior experience standing up or reconfiguring a service delivery or ticketing model for an HR or internal operations team

• Experience in a high-growth or multi-state environment

WHY WORK HERE?

• When we say “All Stripes Welcome,” we mean it. Considering viewpoints outside of our own as individuals creates a better, more inclusive experience for everyone

• We live and breathe inclusion. You will be part of a wide array of voices, opinions, and experiences that inform everything we do

• We believe in innovation. You will be part of experimentation; creative problem solving; cross-functional collaboration; testing new approaches, tools and ideas and learning from those tests; and understanding when innovation can drive real impacts and when it may not be needed.

• We trust our teams. You’ll own your work, balancing personal accountability with team accountability. Together, we take pride in individual and team contributions; make thoughtful decisions; and want our teammates to succeed.

• We care about each other. You’ll join a team that truly lives their values, both in and out of the office. Our Zeebs have honest conversations, give direct feedback, and remember that we are all people here to do great work.

• We take thoughtful action. You will be empowered to do the right things as efficiently as possible, not just checking boxes off a list without thinking.

BENEFITS & PERKS:

Inclusive and healthy environments are crafted intentionally. Here are some other wonderful perks of working here:

• Competitive Compensation & Stock Option Offering

• Health, Dental, Vision & Disability Coverages

• Sabbatical program for tenured employees

• HSA offering + employer contribution

• Fertility support through Carrot

• $100 monthly wellness perk

• $300 pet reimbursement program

• 401k with match

• Unlimited PTO (paid time off) + flexibility to enjoy it

• Paid Parental Leave Program

• Learning & Development Opportunities

The base salary range for this position is $100,000 - $120,000 per year. The final salary amount will be determined based on a variety of factors, including experience, skills, internal equity, and insights gained throughout the interview process

ABOUT THE ZEBRA:

Headquartered in Austin, Texas, The Zebra seeks to bring transparency and simplicity to car and home insurance shopping – it's Insurance in black and white.®

We've garnered attention across the industry and across the nation. Check out all of our awards & recognition!

Our core motto is "All Stripes Welcome." As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!