Full-Time

Small Business Specialist 3

Deadline 9/30/26
U.S. Bank

U.S. Bank

10,001+ employees

Offers banking, loans, mortgages, investment advisory

Compensation Overview

$28.39 - $34.69/hr

+ Incentive eligibility + Equity stock purchase + 401(k) contribution + Pension

Sandpoint, ID, USA + 1 more

More locations: Coeur d'Alene, ID, USA

In Person

Five days per week at a U.S. Bank location required.

Bachelor's

Category
Finance & Banking (1)
Required Skills
Customer Service

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Requirements
  • A bachelor's degree or equivalent work experience.
  • Typically three or more years of customer service, consultative sales and/or prospecting experience.
Responsibilities
  • Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
  • Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
  • Deepen existing customer relationships through routine calling and develop new relationship opportunities through business development activities.
  • Combine digital tools with strong human connections to offer solutions to business customers.
  • Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
  • Open accounts, identify and open product solutions, and perform account servicing and maintenance for customers within the segment.
  • Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business line partners.
  • Refer clients to Business Banking and other U.S. Bancorp areas for additional needs.
Desired Qualifications
  • Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
  • Understanding of banking operations, product knowledge, sales, new business development, customer service and relations, and community relations.
  • Basic knowledge of cash flow management and business credit underwriting.
  • Effective written and verbal communication skills and the ability to convey business recommendations effectively.

U.S. Bank provides a wide range of banking and financial services for individuals, small businesses, and large corporations, including checking, savings, loans, mortgages, and investment advisory. Its products run through a network of physical branches and digital tools like a mobile app, enabling customers to open accounts, transfer funds, apply for loans, invest, and receive guidance. Revenue comes mainly from interest on loans, service fees, and advisory fees. The bank differentiates itself with a broad product lineup, accessibility, and inclusion, aiming to make banking easier and more accessible for people across the United States.

Company Size

10,001+

Company Stage

IPO

Headquarters

Minneapolis, Minnesota

Founded

1863

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Simplify Jobs

Simplify's Take

What believers are saying

  • Second-quarter 2026 revenue hit a record $7.7 billion, and guidance rose to 7%-9%.
  • BTIG produced $98 million revenue in its first month, beating internal expectations.
  • Amazon portfolio and BTIG should add roughly $275 million quarterly revenue by late 2026.

What critics are saying

  • BTIG integration costs $60 million in second half 2026 pressure margins and capital.
  • Cash-sweep litigation was dismissed, but brokerage fee practices remain a recurring plaintiff target.
  • Amazon and BTIG expansion concentrates execution risk; a weak quarter would expose management credibility.

What makes U.S. Bank unique

  • BTIG adds capital markets breadth in equity trading, ECM, and M&A advisory.
  • Elavon reaches 1.3 million customers and expands All-In-One payments across North America.
  • U.S. Bank now issues Amazon small-business cards, embedding itself deeper in merchant spend.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Paid Sick Leave

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