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Covenant Case Management Services

IDD and TBI case management services

Direct Support Professional

Residential & Direct SupportPosted on Nov 10
Part-timeCharlotte, NC, USA$15 - $18 /hr

About the Job

Requirements

  • The contractor must be comfortable and willing to work under a 1099 independent contractor agreement.
  • A high school diploma or GED equivalent is required.
  • A valid North Carolina driver’s license, reliable personal vehicle, and active auto insurance are required for community transportation.
  • The contractor must be able to pass a standard criminal background check.
  • The role requires a person-centered approach and warmth, patience, dependability, and strong communication skills.

Responsibilities

  • Provide hands-on assistance, coaching, and guidance with daily living routines, household tasks, personal care, and functional life skills during weekday Community Living Supports hours.
  • Accompany and support the member on community outings, appointments, and recreational activities to foster social connections, confidence, and community involvement.
  • Provide attentive, engaged one-on-one supervision and positive activities during weekend respite hours as needed, maintaining a safe setting and providing relief for family caregivers.
  • Partner with care coordinators and family members to follow personalized care plans, adhere to safety guidelines, and maintain consistent daily routines.
  • Maintain a secure, encouraging atmosphere and log accurate, timely daily notes regarding progress, activities, and well-being.

Desired Qualifications

  • Prior experience supporting individuals with intellectual or developmental disabilities, caregiving, or direct support is preferred.

About the Company

Covenant Case Management Services

IDD and TBI case management services

Covenant Case Management Services (CCMS) provides case management and direct support for people with Intellectual and Developmental Disabilities (IDD) and Traumatic Brain Injuries (TBI) across 56 counties in North Carolina. It coordinates Innovations Waiver and 1915(i) services through Medicaid Tailored Plans in partnership with LME/MCOs, and develops Individual Support Plans that connect clients to housing, employment, day programs, and healthcare. The organization offers direct services such as Community Living and Supports, Residential and Supported Living, Dream Center Day Program, community networking, respite care, and supported employment, along with specialized consultative supports. Its goal is to help clients and families navigate services, establish stable community-based supports, and improve access to housing and employment opportunities.

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