Certification Project Administration - Project Coordination & Administration

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Acts to address client concerns and to resolve client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Becomes familiar with applicable standards, company manuals and appropriate technical literature.
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates.
• Coordinates administrative aspects of project management.
• Serves as Project Handler of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Prepares Follow-Up Service Procedures and information pages. Integrates continuous improvement concepts and techniques into all aspects of the job.
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• Bachelor’s degree or equivalent experience (administration, business, or related fields preferred) in a related discipline plus two years related work experience.
• Experience in project coordination, administration, or operations support.
• Strong organizational and multitasking skills.
• Good communication skills and client-oriented mindset.
• High attention to detail and ability to manage documentation.
• Basic understanding of technical environments (preferred, not required).
• English proficiency (for communication and documentation).

What you’ll experience working for ULS 

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. 

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.  

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. 

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. 

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits. 

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visitUL.com 

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Project Coordination & Administration

Support project setup, tracking, and closure activities. Coordinate timelines, documentation, and deliverables. Maintain accurate project records and systems.

Client Communication

Act as a key point of contact for administrative and coordination topics. Communicate project timelines, requirements, and updates. Follow up with clients regarding documentation, samples, and next steps. Escalate and help resolve client inquiries or issues.

Laboratory & Team Coordination

Schedule testing activities and track progress. Coordinate with laboratory technicians and engineering teams. Ensure tasks are completed according to planned timelines.

Documentation & Reporting

Prepare and maintain project documentation and reports. Ensure completeness and accuracy of files and records.
Support the preparation of follow-up documentation and service procedures.

Process Support & Continuous Improvement

Assist in improving administrative workflows and project processes. Support tracking and handling of project changes (e.g., variations or updates).

Compliance & Procedures

Follow company policies, procedures, and Code of Conduct. Ensure proper handling of sensitive information and documentation.