Sales Development Representative - Inbound

About Us 
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as What3words, Fulham FC, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Why Join HiBob? 
Why Join HiBob?You’ll join one of the fastest-growing SaaS companies globally, with genuine opportunities to accelerate your career.

At HiBob you’ll receive:

• World-class onboarding and sales enablement.
• Clear progression pathways into Business Development, Account Executive and other GTM roles.
• Coaching from experienced sales leaders invested in your growth.
• Best-in-class sales technology and enablement tools.
• The opportunity to help shape how modern businesses manage their people.
• A collaborative, ambitious and high-performing culture where learning and growth are celebrated every day.

About the Role
As an Inbound Sales Development Representative at HiBob, you’ll be the first point of contact for organisations already showing interest in Bob.

Whether someone has requested a demo, downloaded content, attended an event or reached out through our website, you’ll engage with them quickly, understand their business challenges and determine how HiBob can help.

Success in this role is about delivering an exceptional first experience with HiBob. You’ll qualify opportunities, educate prospects, remove barriers in the buying journey and connect them with the right Account Executive when the timing is right.

Working closely with Marketing and Sales, you’ll play a critical role in converting demand into high-quality pipeline while ensuring every prospect has a seamless and engaging experience.

• Respond with speed: Engage inbound enquiries quickly to maximise conversion.
• Help prospects and qualify: Understand business challenges and uncover genuine opportunities.
• Create exceptional first impressions: Represent HiBob through thoughtful, personalised conversations.
• Fuel growth: Turn marketing demand into qualified pipeline for our sales team.

Responsibilities

Manage Inbound Demand

• Respond promptly to inbound enquiries via phone and email.
• Qualify prospects through consultative conversations to understand business needs, priorities and buying readiness.
• Schedule high-quality discovery meetings with Account Executives, ensuring an exceptional first experience with HiBob.

Guide Prospects

• Help prospects understand how Bob addresses their business challenges.
• Answer initial product and commercial questions, recommend relevant resources, and engage specialist teams when needed.

Drive Pipeline Excellence

• Maintain accurate CRM records and manage inbound opportunities effectively.
• Follow up consistently to maximise conversion and re-engage qualified leads showing renewed interest.

Collaborate Across Teams

• Partner with Marketing and Account Executives to improve lead quality, ensure seamless handovers and deliver a great customer experience.
• Share customer insights to strengthen messaging, campaigns and sales processes while contributing to continuous improvement.

Requirements / About You

Requirements are often considered a measure of how equipped you are to do the job, but sometimes they’re not the only factor. Even if you don’t meet every requirement, we’d still love to hear from you.

We’re looking for someone who is:

• Passionate about helping businesses solve real problems.
• An excellent communicator with strong written and verbal communication skills.
• Naturally curious and enjoys asking thoughtful questions.
• Organised, proactive and able to manage multiple conversations simultaneously.
• Commercially minded with a strong interest in building a career in SaaS sales.
• Comfortable learning new technology and explaining complex concepts simply.
• A collaborative team player who enjoys working across Sales and Marketing.
• Adaptable, resilient and energised by a fast-paced, high-growth environment.

Nice to Have

• Experience in inbound sales, lead qualification, customer-facing support or SDR/BDR roles.
• Experience working in SaaS or another technology company.
• Experience using Salesforce, HubSpot or similar CRM platforms.
• Experience with live chat platforms or sales engagement tools.
• Knowledge of HR technology or HR processes.

Benefits

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Hybrid working from day 1
• Work from home allowance - to get your home office set up! £200-300
• Bob Balance days - we have an additional 4 company-wide days off per year, taking place in January, April, July & October
• 2 Social Impact days per year for volunteering
• Company share options plan - every employee can eventually become a shareHolder
• Cash allowance for health insurance
• Annual vision allowance, £200
• Travel support (cycle scheme and season ticket loans)
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.