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Engine

Business travel booking and spend management.

Senior Implementation Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • At least 5 years of experience in implementation, financial transformation, customer success, solutions consulting, or a similar customer-facing role, ideally within fintech, payments, corporate cards, or spend management.
  • Experience managing high-stakes mid-market or enterprise implementations and working directly with CFOs, Controllers, and executive finance leaders.
  • Ability to lead strategic financial workflow and change-management conversations while also owning tactical onboarding and execution.
  • Strong technical fluency across application programming interfaces, integrations, enterprise resource planning and accounting ecosystems, customer relationship management tools, and performance reporting.
  • A consultative approach and proven ability to work cross-functionally across Sales, Product, and customer-facing teams.
  • A builder and metrics-driven mindset, with interest in defining a 0→1 playbook and owning measurable adoption and growth outcomes.

Responsibilities

  • Own Engine X implementations from strategy through execution, translating executive priorities into tailored rollout, onboarding, and adoption plans.
  • Serve as a trusted advisor to CFOs, Controllers, and finance leaders, helping customers modernize financial workflows and navigate organizational change.
  • Drive tactical execution across account setup, card issuance, user enablement, and adoption while building alignment across Finance, IT, and other stakeholders.
  • Partner with customers, Account Management, and Sales to increase Engine X penetration, card issuance, and spend across departments and business units.
  • Use CRM tools, performance dashboards, and reporting systems to monitor implementation health, identify adoption gaps, and prioritize growth opportunities.
  • Drive sustained usage by connecting executive strategy and workflow transformation to measurable customer outcomes.
  • Help build Engine X’s 0→1 implementation playbook and go-to-market motion, bringing proven practices from fintech, payments, corporate cards, or spend management.
  • Develop scalable implementation, executive engagement, change-management, and customer enablement frameworks.
  • Bring customer insights back to Product and cross-functional partners to continuously improve how Engine X is positioned, implemented, and adopted.
  • Own successful Engine X implementations and outcomes, including GMV growth, card issuance, account penetration, sustained adoption, and implementation velocity, while helping build a repeatable implementation and go-to-market motion.

Desired Qualifications

  • Experience in fintech, payments, corporate cards, or spend management is preferred.

About the Company

Engine

Business travel booking and spend management.

Engine is a travel and spend management platform for businesses to book and manage work trips across hotels, flights, and rental cars in one place. It works by offering discounted hotel rates, flexible change and cancellation options, direct bill invoicing, spend reporting, and a rewards program, with 24/7 support and no membership fees or minimums; hotels can also use a free Partner Hub to manage offers and reservations, and Engine is expanding with Omni for hotel-booking APIs. The company differentiates itself with a no-contract, no-minimum model, a full suite of business travel tools, and recent growth through acquisitions and API integrations to embed bookings in other platforms. Its goal is to be the primary, easy-to-use platform for business travel and spend management, helping companies control costs and streamline travel across hotels, flights, and car rentals.

Company size
201-500
Company stage
Series C
Total funding
$221M
Headquarters
Denver, CO
Founded
2013

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