G

Great Gray

Provides fiduciary management for retirement CITs

Institutional Relationship Manager

Full-TimeUpdated on 10/23/2026
$150k - $200k+ Annual incentive bonus
Senior
Bachelor's, MBA
Boston, MA, USA
HybridHybrid schedule: 4 days onsite and 1 day remote in the Boston office.
Sales & Account ManagementAccount Management
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree is required; an MBA or professional designation such as CIMA, CFA, or CAIA is preferred.
  • At least 7 years of experience in institutional account management, preferably consultant relations, within financial services, asset management, or the retirement industry.
  • A demonstrated track record of managing and growing complex, high-value client relationships at a national or institutional level.
  • Experience managing relationships with institutional consultants, asset managers, national accounts, and/or aggregators, with familiarity with networked relationships across these entities.
  • An understanding of the consultant, plan sponsor, and recordkeeper landscape, including how institutional clients evaluate and select investment vehicles.
  • Ability to engage and build credibility with senior-level stakeholders across large, complex organizations.
  • A consultative approach to understanding client business objectives and translating them into relevant product and service solutions.
  • Communication, presentation, and negotiation skills.
  • Experience working cross-functionally with Implementation, Legal, Compliance, and Product teams.
  • Proficiency with CRM platforms and the ability to manage a complex pipeline accurately and consistently.
  • Willingness to travel nationally as required to support client relationships and attend industry events.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Comfort navigating ambiguity.
  • An entrepreneurial mindset and ability to bring best-practice ideas to the team.
Responsibilities
  • Serve as the primary relationship owner for a portfolio of institutional consultant and/or asset management firms engaged with Great Gray's CIT offerings.
  • Develop and execute account plans for assigned relationships, identifying opportunities to deepen engagement, expand product utilization, and drive growth within the existing book.
  • Conduct strategic business reviews with senior client stakeholders to identify evolving needs, growth opportunities, and risks, and to align Great Gray's and clients' objectives.
  • Build and maintain relationships across client organizations, including with C-suite executives, investment committees, operations teams, and other key decision-makers.
  • Communicate strategically with clients and ensure timely, professional interactions across touchpoints.
  • Advocate internally for enterprise clients and coordinate with Sales, Implementation Solutions, Legal, Compliance, Product, and Operations to deliver service and align strategic priorities.
  • Lead complex strategic initiatives with internal execution teams and external parties, ensuring stakeholder alignment, clear ownership, and coordinated execution.
  • Monitor account health, track relationship metrics, and proactively flag risks or opportunities to leadership.
  • Maintain accurate, current records of client activity, pipeline status, and relationship intelligence in the firm's CRM.
  • Stay current on market trends, regulatory developments, and competitive dynamics affecting collective investment trusts and the defined contribution plan landscape.
  • Perform other related duties as assigned.
Desired Qualifications
  • Deep familiarity with defined contribution retirement plans and institutional investment vehicles.

About the company

What does Great Gray do? It operates in the retirement investment space, offering Collective Investment Trusts (CITs) to provide tax-exempt retirement investment solutions for financial advisors and retirement planners. It acts as a trustee or administrator for pooled funds and manages about $209.8 billion in assets, with 14% in fund-of-fund structures. How does its product work? The firm handles fiduciary management and the onboarding of clients, delivering an accessible, stewardship-focused experience. Revenue comes from management fees and strategic partnerships tied to fund administration and trust services. How is it different from competitors? It emphasizes fiduciary oversight, easy onboarding, and industry-leading fund management expertise within the CIT and tax-exempt pooled-fund space, serving a broad advisor audience. What is the goal? To help retirees grow confidently into the future by providing clear, trusted, forward-looking investment solutions.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Nevada

Founded

2023

Get referred to Great Gray

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Assets reached $371.8 billion by June 30, 2026, from $269.8 billion.
  • Great Gray’s 2026 target-date research pushes lifetime income and private-markets demand.
  • Fitch rated Great Gray B with stable outlook in July 2026, supporting financing access.

What critics are saying

  • CIT price compression is brutal as sponsors chase cheaper clones and standardized share classes.
  • Great Gray’s 8.9% fund-of-fund exposure increases opacity and pricing scrutiny.
  • A recordkeeper or regulator shift away from Great Gray’s wrapper would cripple distribution.

What makes Great Gray unique

  • Great Gray is the largest publicly verified CIT platform at $318.6 billion.
  • It serves 7 of 11 co-manufactured target-date series launched in 2025.
  • It operates one trust-company wrapper across advisors, asset managers, recordkeepers, and TPAs.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Hybrid Work Options
  • 401(k) Retirement Plan
  • 401(k) Company Match

Company News

Yahoo Finance
Sep 14th, 2026
Great Gray Trust Company selects icapital(r) to expand private markets solutions for defined contribution investing.

Great Gray Trust Company selects icapital(r) to expand private markets solutions for defined contribution investing. Collaboration adds private markets due diligence, portfolio construction, and advisor and plan sponsor education capabilities for purpose-built retirement plan solutions. LAS VEGAS & NEW YORK, September 14, 2026-(BUSINESS WIRE)-Great Gray Trust Company, a leading provider of collective investment trusts (CITs) and retirement solutions, announced that it has selected iCapital1, the global fintech company shaping the future of investing, as its preferred partner for private markets manager evaluation, due diligence, and portfolio construction. Through this collaborative relationship, Great Gray(R) and iCapital aim to develop purpose-built private markets solutions for defined contribution plans, helping plan sponsors and advisors expand diversification opportunities and support long-term participant outcomes within professionally managed retirement solutions. "The conversation has evolved from whether alternative investments should play a role in retirement plans to how they can be implemented responsibly to deliver greater investment choice, improved diversification, and simplified adoption within retirement portfolios," said Rob Barnett, President and Chief Executive Officer of Great Gray Group. "We selected iCapital because of its extensive private markets expertise, market-leading technology, and a commitment to education for plan sponsors and advisors. Together, we are focused on developing innovative solutions that can help retirement investors access a broader opportunity set while supporting the governance and fiduciary standards required by defined contribution plans." Great Gray and iCapital will work together to develop a suite of asset-class-specific CITs across private equity, private credit, and private real assets, giving retirement plan sponsors greater flexibility to incorporate private markets into professionally managed portfolios. The private markets capabilities embedded within these CITs will support manager selection, portfolio construction, liquidity management, and ongoing oversight. With more than $13.8 trillion in defined contribution assets in the United States at the end of the first quarter of 20262, retirement plans represent one of the most important vehicles for long-term wealth creation and retirement security for American workers. At the same time, a growing share of economic growth, innovation, and value creation is occurring within private markets, driving increased interest in providing workplace retirement investors with access to both public and private market opportunities. While private markets investing in defined contribution plans remains in its formative stages, progress continues across product development, fiduciary guidance, operational infrastructure, participant education, and ecosystem readiness.

Wealth Management
Apr 20th, 2026
Do 401(k) Plans have to use a lower cost CIT?

Do 401(k) Plans have to use a lower cost CIT? CITs are causing confusion among plan sponsors. Fred Barstein, Founder and CEO, The Retirement Adviser University April 20, 2026 Both advisors and record keepers in the RPA 401(k) segment seem to be moving like lemmings from mutual funds to collective investment trusts driven by the siren's call of lower fees. But there are meaningful differences, which plan fiduciaries must consider when making that move with most plan sponsors in the under $250 million market confused and unaware of not just how they work but even their existence. During an advisor RFP conducted by TPSU, finalists offered CITs at a substantially reduced price over the mutual fund TDF proxy. The plan was very happy with their current advisor and did not want to make a switch but questioned why the CIT was so much cheaper asking if it was a different fund and wondering why their incumbent had not suggested it. Ultimately, the incumbent was retained because they convinced the client that the CIT, though cheaper, did not have a three-year history and performance lagged the mutual fund. But, as the RPA industry rapidly moves to less transparent CITs with arguably less regulatory oversight, it creates a different level of due diligence just as the DOL proposed rule on evaluation of alternative investments will change the evaluation process for all designation investment alternatives. CITs had been reserved mostly for larger plans and strategies that had more than $50 million to justify the start-up expenses. In 2015, Flexpath, which was part of NFP that also had owned RPAG, in partnership with Wilmington Trust (now Great Gray) and Blackrock, created a series of multi-manger TDFs leveraging the assets of all plans managed by RPAG members and NFP advisors. It was a revelation with other advisory firms, record keepers and asset managers following. Today, Great Gray, the dominant CIT provider for the RPA market, has close to $300 billion and has acquired both Flexpath and RPAG. As I wrote last year in a Wealth Management column (Why CITs Are Overtaking Mutual Funds in 401(k) Plans), "It's a bit of the Wild West with a weaker sheriff out there but also new opportunities for a land grab." Currently 403(b) plans with about 10% of the DC market do not have access to CITs ERISA does not require plan fiduciaries to choose the cheapest option but that has not stopped plans from moving to index funds and putting price pressure on record keepers driven by RPAs looking to show value and subsequent advisor fee decline. But as Fiduciary Decisions CEO and founder Tom Kmak once wisely declared, "Fees in the absence of value are always high." Legal and industry experts all agree that a plan may justify retention of a mutual fund over a lower cost CIT if they prefer the structure, but it is also prudent to document the process and perhaps revise their IPS. "It's no longer acceptable to not be aware of CITs or to categorically exclude them from consideration," noted Fiduciary Law Center Managing Partner Matthew Eickman. "However, a plan sponsor may become aware of CIT options and opt to retain the mutual fund for a number of reasons, such as performance reporting issues (through the advisor's fund monitoring and reporting software), minimal cost savings or participants' unfamiliarity with CITs." An advisor recently won a very large 401(k) client, which did not select to a lower cost CIT because they were concerned about conflicts of interest. But all things being equal, why wouldn't a plan choose a lower CIT that is a clone of the mutual fund? Unlike returns, fees will certainly boost a participant's retirement income. CITs may not be the same as their proxy mutual fund as many would argue raising questions of whether it can use the mutual fund performance to overcome the required three-year history most plans use. It's not like moving from an R5 to an R6 share class. Returns can differ, especially for newer and smaller CITs due to cash flow and the length of time the underlying investments have been held which, in some cases, may no longer be available. Though it is changing, it's harder to look up returns of CITs. Confusion by plan sponsors and potential conflicts are more troubling because each advisory firm and possibly record keeper could offer different pricing for the "same" investment. Litigation has made plan fiduciaries hyper focused on fees even if there are very few plans under $250 million being targeted. Share price optimization is a real issue and plans should use their scale to negotiate the best pricing on behalf of their participants and beneficiaries. But unlike mutual funds, CITs do not have a prospectus where pricing is clear. Each advisory firm and record keeper may have a different price for their own version of a CIT based on their scale incenting them to move clients into those funds over other strategies to further enhance their negotiating position. "Plan fiduciaries must be able to clearly articulate and document why pricing differences exist, including how services' scale or structure are genuinely differentiated," Chris Randall, managing director, Retirement Services, SEI, noted. "Asset managers, in turn, must be prepared to explain and defend pricing outcomes as plans change record keepers, advisors, or consultants. As a result, we are increasingly seeing asset managers introduce general consultant or standardized share classes with defined AUM targets to improve transparency and support more consistent benchmarking across platforms." Conflicts could arise if the firm deploys a centralized 3(38) and is paid additional fees even if the overall cost is lower. And some providers are inserting proprietary investments from their general accounts or using options to boost returns which would essentially make it a different fund which, while potentially worthy of consideration, cannot be considered a proxy of the mutual fund it is relying on for a three-year history. "As a positive, competitive pricing negotiations are driving overall investment costs down broadly. This is a clear benefit for plan participants." stated Michael Esselman, OneDigital's CIO. "However, this dynamic is beginning to create 'winner takes all' scenarios. Advisory firms seeking to offer the most competitive CIT pricing are finding they must concentrate assets into one or two strategies per asset category, regardless of whether those strategies are the best fit for each individual plan sponsor. Over time, this concentration of assets may reduce the range of options available to plan sponsors, limiting the ability to match the right strategy to the right client." Consolidation is rampant throughout the DC industry. While neither good nor bad, the move to CITs by advisory firms will accelerate consolidation of advisors edging out those that do not have access to lower cost CITs or the scale to negotiate lower prices. While lower costs overall benefit plans and participants, choices will be more limited. CITs have been a revelation to the RPA 401(k) market with lower costs and overall positive trend. But it will require significant education of plan sponsors and investment committees, new levels of due diligence and revisions of their IPS that should clearly state the CIT's value understanding the issues like potential conflicts of interest. Founder and CEO, The Retirement Adviser University Fred Barstein is founder and CEO of The Retirement Adviser University, a collaboration with UCLA Anderson School of Management Executive Education, The Plan Sponsor University and 401kTV. He had been contributing editor for InvestmentNews where he created RPAConvergence and the RPA Roundtables & Thinktanks for senior managers at DC record keepers, aggregators, broker dealers and CIOs. He helped create the National Association of Plan Advisors as a member of the founding Leadership Board, Chair of the Membership Committee and was founding Editor-in-Chief for NAPA-Net which he led until 2016. Barstein received his Bachelor of Arts Degree from Boston College and his Law Degree from Cardozo School of Law, Yeshiva University.