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Placemakr

Online booking platform for reservations

Chief Engineer

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USA

About the Job

Requirements

  • A bachelor's degree, preferably in management, business administration, communications, hospitality, or a related field; commensurate experience may substitute for a formal degree.
  • At least 3 years of leadership experience in retail, food and beverage, hospitality, multi-family, or a similar customer-service-focused environment.
  • At least 1 year of successful multi-department leadership experience.
  • Experience executing team-member relationship and retention issues, engagement, succession planning, performance management, or growth and development initiatives.
  • A track record of scheduling, training, and developing non-exempt employees to maintain service levels and company standards.
  • A track record of operational and financial success, including managing controllable expenses, driving team performance, making effective decisions, and taking a customer-focused, solutions-oriented approach.
  • Strong verbal and written communication skills, including delivering messages clearly and professionally to team members and external partners at varying levels.
  • Ability to manage cross-functional relationships, competing priorities, time, and resources in a fast-paced environment.
  • Ability to stand, sit, or walk for extended periods and to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • CPR certification, or ability to obtain it within one week of the start date; certification is paid for by the company.
  • Applicants must be legally authorized to work in the United States and at least 18 years old.

Responsibilities

  • Establish the property's Engineering structure, including implementing back-end and access systems, programming back-of-house and storage spaces, establishing base inventory and timely ordering systems, and creating maintenance standard operating procedures and a preventative maintenance plan.
  • Develop and execute building-specific engineering reporting and a skilled, proactive maintenance strategy.
  • Ensure the property is current on required inspections and licensing.
  • Own onsite Engineering operations and collaborate with onsite property teams to develop and implement practices that optimize asset health and aesthetics, work-order completion and timeliness, internal turns, occupancy and retention, and resident, guest, and team-member experience.
  • Provide input for operational and capital expenditure budgets and adhere to the established budget while maintaining service quality and asset maintenance.
  • Manage vendors' service quality, compliance with company policies, timely invoice submission, and payment.
  • Support talent acquisition efforts for engineering roles at the property.
  • Oversee, support, and train team members on company and property standard operating procedures and programs.
  • Ensure the property maintains a consistently high service level and meets company brand standards.
  • Perform additional duties and responsibilities as assigned.

Desired Qualifications

  • Leadership experience in retail, food and beverage, multi-family, or hospitality is strongly preferred.
  • A degree in management, business administration, communications, hospitality, or a related field is preferred.

About the Company

Placemakr

Online booking platform for reservations

Placemakr runs an online booking platform that lets customers make reservations across various sectors, such as restaurants, hotels, or appointments. The platform provides a clean, modern web interface with a prominent Book Now button to simplify the reservation flow for users. Businesses use the platform to manage bookings and are charged a fee model (flat rate or per-booking revenue), integrating the service into their operations to attract and handle customers efficiently. What sets Placemakr apart is its broad market focus and easy-to-use design that works across many industries, rather than targeting a single niche. The goal is to streamline the booking process for both customers and businesses, helping venues and service providers attract more reservations and manage them smoothly.

Company size
201-500
Company stage
Late Stage VC
Total funding
$188.9M
Headquarters
Washington DC, District of Columbia
Founded
2017

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