AVP – Technology & Cyber Risk Management
Sun Life
AVP – Technology & Cyber Risk Management
Sun Life
Global financial services for insurance, investments
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Job Description:
The AVP, Technology & Cyber Risk Management – US leads second-line technology and cyber risk oversight for the US business group. The role shifts oversight from a primarily reactive, data-driven approach to proactive, embedded challenge—partnering with first-line leaders to provide timely insight on key initiatives, processes, controls, incidents, and emerging risks.
This leader ensures that challenge activities and governance artifacts give executive management and boards clear assurance regarding the effectiveness of the technology and cyber program, the organization’s risk posture, and alignment with risk appetite.
KEY ACCOUNTABILITIES
Own US technology and cyber risk oversight (25%)
• Develop, execute, and maintain the independent second-line oversight program for the US business group.
• Challenge technology and security risk policies, standards, and supporting directives.
• Apply subject-matter expertise to challenge Risk and Control Self-Assessments (RCSAs).
• Partner with the first line of defense to establish and refresh Key Risk Indicators (KRIs).
• Challenge and report on significant technology and cyber incidents and Operational Risk Events (OREs).
• Monitor key indicators of compliance with policy and provide proactive, consultative challenge to first-line leaders.
Deliver risk reporting and committee assurance (15%)
• Report quarterly on the US technology risk profile to the Operational Risk and Compliance Committee and Risk Review Committee.
• Support annual reporting to the Risk Committee on compliance with technology risk policy.
• Provide reporting to regional risk committees in support of the US Business Group Chief Risk Officer’s mandate.
Lead and enhance the US risk program (50%)
• Lead the execution, maintenance, and continuous improvement of the US technology and cyber risk program.
• Independently assess the effectiveness of management’s processes to identify, measure, manage, monitor, and report technology and cyber risk.
• Establish the vision and strategy needed to address evolving regulatory expectations, business growth, digital engineering practices, and emerging business models.
Strengthen regional risk capability and alignment (10%)
• Advise and support US business-group risk professionals responsible for technology and cyber risk management.
• Build maturity and consistency across regional practices, including alignment in tone, risk appetite, methods, and outcomes with the corporate risk function.
LEADERSHIP & DECISION-MAKING
• Operate with minimal day-to-day direction and define the challenge strategy for technology and cyber risk management in the US business group.
• Exercise sound independent judgment when determining challenge approaches, conclusions, and escalation paths.
• Lead one direct report and coordinate with indirect resources and geographically dispersed risk partners.
• Escalate significant policy, control, risk-acceptance, or management-judgment concerns to the VP, Technology & Cyber Risk Management.
• Drive process improvement, innovation, and consistent execution across the second-line risk function.
REQUIRED QUALIFICATIONS
• University degree and professional designation, with more than 10 years of relevant experience, or an equivalent combination of education and experience.
• Professional technology or information-security certification such as CISSP, CISM, CISA, or ITIL.
• Deep knowledge of global technology and cyber standards, regulatory expectations, and industry practices, including the NIST Cybersecurity Framework.
• Demonstrated experience with Risk and Control Self-Assessments, Operational Risk Events, Key Risk Indicators, and scenario analysis.
• Strong understanding of first-line technology processes, controls, and systems, including risk management, change management, problem management, and incident management.
• Executive-level presentation, communication, negotiation, and conflict-management skills.
• Proven ability to build credibility and influence senior business, technology, security, and risk stakeholders.
• Strong change-leadership, relationship-management, and strategic-planning capabilities.
Salary Range: $166,600 - $266,600
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Sun Life provides a wide range of financial services worldwide, mainly through life and health insurance, financial planning, and investment solutions for individuals, businesses, and institutions. Its products work by collecting premiums for insurance coverage, fees for planning services, and returns on investments; these funds are used to pay claims, support financial planning advice, and generate investment gains. What sets Sun Life apart is its global presence across Canada, the United States, Asia, and Europe, plus a comprehensive product lineup and a focus on helping clients achieve financial security and healthier lives, rather than relying on a single product. The company aims to grow and manage wealth for clients while pursuing sustainability goals, including net zero emissions by 2050.
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