V

Versaterm

Public safety software for agencies

Inside Sales Representative

Full-Time
No salary listed
Mid
Remote in USA
RemoteTravel within the assigned territory is required up to 20–40% of the time.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A minimum of 2–3+ years of proven sales experience in SaaS technology, preferably within the public safety sector.
  • Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline.
  • Deep understanding of the government procurement process and ability to navigate complex buying cycles.
  • Willingness to travel within the assigned territory up to 20–40% of the time.
  • Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies.
  • Comfort using CRM, marketing automation, and virtual demo tools.
  • Understanding of small public safety agency needs and challenges.
  • Ability to meet and exceed monthly and quarterly sales targets.
Responsibilities
  • Build, advance, and maintain a pipeline of qualified leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC for qualification and deal progression.
  • Apply Challenger Sale principles to teach, tailor, and take control of conversations, including in transactional contexts.
  • Conduct in-depth needs assessments and deliver product demonstrations to showcase the value and benefits of Versaterm’s technology solutions.
  • Understand and articulate Versaterm’s value proposition to agency decision-makers and end-users.
  • Negotiate and close deals while maintaining strong customer relationships.
  • Collaborate with Product, Customer Success, Marketing, and Sales Operations teams to align messaging and support clients throughout the sales cycle.
  • Attend in-person client meetings, industry events, conferences, and tradeshows as needed to build relationships and maintain a presence within the territory.
  • Perform other related duties as assigned to support team objectives, departmental needs, and organizational priorities.
  • Successfully pass a comprehensive, fingerprint-based background check and comply with the FBI Criminal Justice Information Services Security Policy; obtain and maintain required security clearances, with possible additional verification under specific customer contracts.
Desired Qualifications
  • Proven sales experience in SaaS technology, preferably within the public safety sector.

About the company

Versaterm provides software tools and services for public safety agencies and first responders. Its products enable improved communication, data collection, and reporting to support day-to-day operations, incident response, and community engagements. The software works by integrating communications, data capture, and workflow features into tools that agencies can deploy to coordinate across teams and jurisdictions, with ongoing support to ensure reliability and alignment with user workflows. Versaterm differentiates itself through a focused portfolio that prioritizes user efficiency and equitable outcomes, strategic partnerships (such as with the Major Cities Chiefs Association), and a commitment to customer satisfaction. The company's goal is to help public safety agencies operate more efficiently while delivering fair, transparent outcomes for communities they serve.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ottawa, Canada

Founded

1977

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Simplify's Take

What believers are saying

  • Versaterm acquired Aloft on February 18, 2026, strengthening airspace intelligence and flight safety.
  • The April 20-22, 2026 DroneSense Innovation Summit signaled rising demand for public-safety drone workflows.
  • Versaterm’s 2026 headcount reached 804 and it kept hiring while expanding globally.

What critics are saying

  • Houston’s $31 million Versaterm records contract drew scrutiny after the 2024 suspended-cases scandal.
  • DroneSense, Aloft, Vantage Robotics, and SiFly create integration and compliance failure risk by 2027.
  • Municipal procurement concentration makes a single flagship implementation failure damage renewals and brand credibility fast.

What makes Versaterm unique

  • Versaterm unifies CAD, records, courts, schools, and drones into one public-safety workflow.
  • Its DroneSense acquisition on July 30, 2025 links drones directly into dispatch operations.
  • Johann Jooste and Michael Pelfrey joined in 2026 to scale platform and revenue execution.

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Benefits

  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

14%

1 year growth

52%

2 year growth

52%
PR Newswire
Oct 20th, 2026
Versaterm launches AI-powered Vantage, ECC Assist and Airspace tools for public safety at IACP 2026

Versaterm, a public safety technology company, announced three new solutions on October 20, 2026, ahead of the International Association of Chiefs of Police (IACP) Annual Conference. They are Versaterm Vantage, Versaterm ECC Assist and Versaterm Airspace, all built on its VersatermOS platform. Vantage is a data integration and AI platform for law enforcement, fire and EMS. Staff can ask questions in natural language and get answers in seconds. ECC Assist brings AI help to emergency and non-emergency calls, with call routing, real-time guidance and translation. Airspace gives agencies a live view of aircraft and drones, combining data from radar, ADS-B, Remote ID and counter-UAS systems. Versaterm will run 25-minute demos at Booth #2541 at 11:00, 13:00 and 15:00 from October 25 to 27.

PR Newswire
Oct 7th, 2026
Versaterm integrates native FAA airspace authorisation into drone response system

Versaterm has integrated native FAA airspace authorisation into its DroneSense drone operations platform. The integration enables public safety agencies to request and receive Low Altitude Authorization and Notification Capability (LAANC) airspace authorisations directly within DroneSense, eliminating manual FAA coordination or separate applications. The unified workflow connects CAD dispatch, drone operations and FAA airspace compliance in one system. This allows agencies to respond more quickly to emergency situations in controlled airspace near airports, including search and rescue and tactical response missions. The integration follows Versaterm's acquisitions of DroneSense in July 2025 and Aloft in February 2026. DroneSense is now an FAA-approved LAANC Secondary Data Service Provider through its connection with Aloft, which processes the majority of LAANC authorisations. Existing DroneSense customers will receive the new LAANC capabilities at no additional cost.

Versaterm
May 19th, 2026
Versaterm appoints Michael Pelfrey as Chief Revenue Officer.

Versaterm appoints Michael Pelfrey as Chief Revenue Officer. MESA, Ariz. - May 19, 2026 - Versaterm, a leading provider of public safety technology solutions, names Michael Pelfrey as Chief Revenue Officer. In this role, Pelfrey will lead Versaterm's global sales organization and go-to-market strategy, focused on strengthening enterprise execution and deepening customer partnerships. His appointment comes as Versaterm expands its integrated platform and broadens its global presence. "We are delighted to welcome Michael as our new Chief Revenue Officer," said Steve Seoane, CEO of Versaterm. "He has a strong track record of leading high-performing teams in government technology and enterprise software. Michael understands how to scale complex organizations while staying relentlessly focused on the customer, and that's exactly what Versaterm needs right now." Pelfrey brings more than 25 years of experience leading revenue organizations in enterprise technology, SaaS and government technology. Most recently, he served as Chief Revenue Officer at Neumo (formerly Avenu Insights & Analytics), a prominent government technology platform serving local agencies, where he built and scaled the company's growth organization across a period of significant expansion. Earlier in his career, he held senior sales leadership roles at SAP, overseeing adoption strategy, customer success and line of business profitability across the U.S., Canada and Latin America. He subsequently led sales and market development at eLynx before moving into CRO roles in the government technology sector. "The best public safety technology does more than solve problems; it strengthens trust between agencies and the communities they serve," said Pelfrey. "Versaterm has spent decades earning that, agency by agency. My focus is on building an organization that matches the quality of the platform and growing by making agencies more successful." About Versaterm Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. Versaterm Inc. is on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. Versaterm Inc. deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Its selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and more just outcomes. For more information, visit Versaterm.com, LinkedIn or X. Who Versaterm Inc. serve. What Versaterm Inc. do. Who Versaterm Inc. is. Customer area. Tel: 613-820-0311 Fax: 613-596-5884 / 480-222-8999 Toll-free: 1-866-729-2947 For all media inquiries, please send Versaterm Inc. an email.

PR Newswire
May 19th, 2026
Versaterm names Michael Pelfrey as chief revenue officer to lead global sales expansion

Versaterm, a public safety technology provider, has appointed Michael Pelfrey as Chief Revenue Officer. He will lead the company's global sales organisation and go-to-market strategy whilst focusing on enterprise execution and customer partnerships. Pelfrey brings over 25 years of experience in enterprise technology and government software. Most recently, he served as Chief Revenue Officer at Neumo, where he scaled the company's growth organisation. He previously held senior sales leadership roles at SAP, overseeing operations across the US, Canada and Latin America. The appointment comes as Versaterm expands its integrated platform and global presence. CEO Steve Seoane said Pelfrey's track record in scaling complex organisations whilst maintaining customer focus aligns with the company's current needs.

Police1
Mar 25th, 2026
Versaterm launches innovation summit for public safety drone operations.

Versaterm launches innovation summit for public safety drone operations. The DroneSense Innovation Summit will enable agencies to learn how to lead, govern and sustain programs that support real-time decision making, Drone as First Responder (DFR) models and multi-agency coordination. March 25, 2026 04:26 PM Sponsored by MESA, Ariz. - Versaterm, a leading provider of public safety technology solutions, will host the first annual DroneSense Innovation Summit by Versaterm on April 20-22, 2026, in Scottsdale, Arizona. Designed as a hands-on, working summit for public safety leadership, the event brings together executive decision makers, command staff and industry experts to explore how drones are deployed as force multipliers across modern public safety operations. Drones play an increasingly pivotal role in public safety. Versaterm's recent Public Safety Trends Survey found that most police leaders plan to increase their drone budgets over the next year. Now, agencies face a new set of leadership challenges - navigating new regulatory restrictions, governing programs responsibly, integrating them into real-time operations and ensuring they measurably improve officer safety, response efficiency and community outcomes. To help agencies navigate this shift, the DroneSense Innovation Summit will enable agencies to learn how to lead, govern and sustain programs that support real-time decision making, Drone as First Responder (DFR) models and multi-agency coordination. The two-day summit blends executive level sessions, case studies and scenario-driven discussions grounded in public safety deployments. Attendees will engage with leaders who are defining real-world practices, participate in live flight demonstrations and dedicated sessions on the DroneSense platform workflows from pilot-level operations to command center coordination. "As drone programs become increasingly critical to public safety, leaders face a host of new challenges around deployment, governance and integration into their operations," said Steve Seoane, CEO of Versaterm. "DroneSense has more data and insights on public safety drone flights than anyone else in the world. Insights about what matters to your community, the risks, the efficacy and the future challenges you will face. We're excited to combine our perspectives with those of leading public safety experts, to share real-world lessons on deploying drones at scale and help leaders deliver safer scenes, faster responses and better outcomes." Beyond training sessions, the summit creates networking opportunities for public safety aviation professionals to compare programs and share tactics. The event includes evening gatherings and dedicated time for one-on-one conversations with their peers and product experts. About Versaterm Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. Azpoa is on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. Azpoa deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Its selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and more just outcomes. For more information, visit versaterm.com, LinkedIn or X.