P

Phamily

HIPAA-compliant AI platform for chronic care

Demand Generation Manager - ABM Focus

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Bachelor's
Manhattan, New York, NY, USA
In PersonOn-site 5 days per week.
Growth & MarketingGrowth Marketing

About the job

Requirements
  • At least 4 years of experience in B2B demand generation or account-based marketing, preferably in healthcare technology or tech-enabled services.
  • A demonstrated track record of orchestrating successful account-based marketing strategies that generate and accelerate high-annual-contract-value pipeline alongside enterprise sales teams.
  • A strong understanding of complex healthcare B2B buyer journeys and multi-stakeholder buying committees.
  • Project management, copy-editing, and creative execution skills.
  • A bachelor's degree in marketing, business, communications, or a related field.
Responsibilities
  • Design and execute creative 1:1 and 1:Few account-based marketing campaigns, including direct mail, digital campaigns, micro-events, and tailored content, targeting executive buying committees at tier-1 health systems and large medical groups.
  • Partner with Account Executives to co-develop account penetration playbooks, customized outreach assets, and follow-up strategies.
  • Lead account tiering, buying committee mapping, and target account list prioritization in collaboration with Sales leadership and Sales Operations.
  • Develop and execute broader demand generation programs to capture upmarket market interest and build early top-of-funnel pipeline momentum within key ideal customer profile segments.
  • Establish continuous campaign testing loops to evaluate channel performance, messaging resonance, and account engagement and optimize conversion velocity.
  • Use AI tools such as Claude, ChatGPT, and Jasper to accelerate account research, iterate personalized messaging variants, draft account briefs, and scale tailored campaign execution.
  • Own key performance metrics, including target account engagement, account penetration rate, pipeline generation, and pipeline influence.
  • Comply with organizational security, privacy, and compliance policies applicable to the role, including separation-of-duties requirements, and protect the confidentiality, integrity, and availability of accessed information and systems.
Desired Qualifications
  • Deep experience working with customer relationship management and account-based marketing platforms, such as Salesforce, HubSpot, LinkedIn Campaign Manager, and intent platforms.
  • Hands-on experience using AI tools to scale personalization, streamline campaign production, and accelerate market research.
  • A builder mentality and ability to operate effectively in high-ambiguity environments where processes may not be fully established.
  • Proven success in a high-performing environment, including high velocity, strong ownership, comfort with ambiguity, resilience, and a growth mindset.
  • Ability to design scalable approaches while anticipating future business needs and following through to deliver results.

About the company

Phamily is a healthcare software platform that enables proactive chronic care management for providers. It works with medical groups, health systems, ACOs, and specialty centers by delivering two-way HIPAA-compliant text communication between patients and care teams, with an AI Care Copilot suggesting check-in messages and triaging needs. The platform includes rapid enrollment, condition-specific care plans, automated documentation, and precise time-tracking to support fee-for-service CCM and APCM payments, enabling a single care manager to support up to 500 patients. Phamily aims to help providers build financially sustainable proactive care programs, improve patient engagement, and achieve better outcomes through scalable, billable care between visits.

Company Size

51-200

Company Stage

Debt Financing

Total Funding

$25M

Headquarters

Blue Ash, Ohio

Founded

2013

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Simplify's Take

What believers are saying

  • Jaan Health raised over $25 million in June 2025, including Level Structured Capital.
  • On January 12, 2026, Jaan hired Umair Shah as chief medical officer.
  • Evergreen Connected Care launched April 14, 2026, expanding Phamily into nephrology.

What critics are saying

  • Tile Health's August 2026 autonomous voice AI directly attacks Phamily's human-care-manager model.
  • Medicare's 2025 APCM rules expose Phamily to reimbursement cuts in 2027.
  • Epic, NextGen, and eClinicalWorks bundle similar workflows and squeeze standalone vendors.

What makes Phamily unique

  • Phamily combines AI messaging, compliance logging, and staffing for CCM/APCM revenue.
  • Its 2026 Evergreen nephrology launch proves specialty-specific workflows beat generic patient portals.
  • NeuroNet's 1,000-provider network validates Phamily's niche dominance in neurology and kidney care.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Parental Leave
  • Stock Options
  • 401(k) Retirement Plan
  • Hybrid Work Options
  • Flexible Work Hours
  • Health Savings Account/Flexible Spending Account

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Qube Mark
Apr 23rd, 2026
Jaan Health raises $25M to scale AI care platform for chronic disease patients

Jaan Health has secured over $25 million in funding to expand its AI-powered proactive care platform Phamily, which manages chronic disease patients between doctor visits. The round includes $15 million in non-dilutive growth capital from Level Structured Capital, an affiliate of Level Equity. Phamily currently serves over 150 healthcare organisations, supporting hundreds of thousands of patients with more than 250 different chronic condition diagnoses. The platform uses proprietary AI to enable healthcare providers to deliver high-quality care management at scale whilst addressing labour shortages and rising costs. Founded nearly a decade ago, Jaan Health built an eight-figure business without institutional capital before this funding round. The company plans to use the investment to expand into new market segments and penetrate health systems and integrated networks across the United States.

PR Newswire
Apr 14th, 2026
Evergreen Nephrology partners with Phamily to launch AI-powered chronic kidney care management platform

Evergreen Nephrology has partnered with Phamily, Jaan Health's AI-powered care management platform, to launch Evergreen Connected Care, a proactive kidney care management service. The collaboration combines Evergreen's nephrology expertise with Phamily's AI capabilities to improve care for patients with chronic kidney disease. Evergreen Connected Care enables nephrology practices to deliver population-wide care through AI-enhanced clinical decision support, comprehensive care planning, and omni-channel patient communication. The service aims to improve patient engagement whilst reducing administrative burden on nephrologists, allowing them to spend more time with patients. Operating across 24 states with over 1,000 providers, Evergreen Nephrology focuses on value-based kidney care models. Phamily has over a decade of experience in AI-based care management, with technology tested across millions of patient encounters.

PR Newswire
Jan 12th, 2026
Former Washington health secretary joins Jaan Health as CMO following $25M raise

Jaan Health, the company behind AI-powered care platform Phamily, has appointed Umair A. Shah, MD, MPH as Chief Medical Officer. Dr Shah previously served as Secretary of Health for the State of Washington. The appointment follows Jaan Health's $25 million fundraise. Phamily is described as a proactive care platform designed to transform healthcare delivery for millions of patients. Dr Shah brings extensive healthcare leadership experience to his new role at the New York-based company.

Yahoo Finance
Sep 30th, 2025
Phamily Recognized as Quarterfinalist for the 2025 Digital Health Hub Foundation: Digital Health Awards

NEW YORK, Sept. 30, 2025 /PRNewswire/ - Jaan Health, the company behind the leading proactive care platform Phamily, is proud to announce its selection as a quarterfinalist for the prestigious 2025 Digital Health Hub Foundation: Digital Health Awards.

Latin Business Today
Jul 14th, 2025
Jaan Health Secures $25M for Phamily

Jaan Health has secured over $25 million in funding to enhance its AI-powered care platform, Phamily, which supports chronic disease management. The funding includes $15 million in non-dilutive growth capital from Level Structured Capital. Phamily enables healthcare organizations to deliver proactive care at scale, improving patient outcomes and reducing costs. The investment will help Jaan Health expand its market reach and support its rapid growth.