Data Center Site Manager - Data Center Operations

Summary

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T powers everything Apple does for customers and the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question. We are actively seeking a Data Center Site Manager who is committed to working in a critical environment that values continuous improvement and embraces change! Apple's Data Center Operations team thrives with individuals like you who take pride in owning the services we provide in critical environments, excel at managing and maintaining systems that expand our customer support capabilities, and help the world in their daily lives!

Minimum Qualifications

10+ years of data center leadership experience or similar critical operations environment. Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Electrical or Mechanical Engineering, or a related field. Extensive hands-on experience in data center operations, combined with vocational training or certifications in relevant technical fields. Extensive senior leadership experience in leading data center operations. Experience with managing OpEx/CapEx budgets

Preferred Qualifications

Master’s degree or equivalent experience in Information Technology, Business Administration, Engineering Management, or a related field. 15+ years of data center leadership experience or similar critical operations environment. Expertise in procurement standard methodologies and contract negotiations. Experience in site headcount planning, forecasting, recruitment, and development, including performance and compensation planning. Skilled in developing, implementing, and using key performance indicators. Ability to deliver comprehensive presentations to director-level leadership on a weekly, monthly, and quarterly basis. Experience working with the ISDCO (Infrastructure Services Data Center Operations) Capacity Management team to optimize the availability and utilization of data center space and power. Demonstrated experience in leading and managing senior-level individual contributors, managers, and technical staff.

Description

As a Data Center Site Manager, you will play a pivotal role in ensuring the seamless operation and management of our data center campuses. Your main responsibility will be to establish and maintain an environment of high operational tempo and efficiency across all teams supporting the data center.

Responsibilities

Lead high-priority projects, address critical issues promptly, and ensure timely and accurate communication with executive management, demonstrating both strategic insight and operational acumen. Collaboration and effective communication are central to this role. Foster positive relationships across the data center portfolio, domestically and internationally, ensuring information flows efficiently and initiatives align with organizational goals. Partner with senior leadership across the portfolio to deploy standard procedures and industry best practices, while fostering a site culture of continuous improvement and positive morale. Lead data center operations to exceed industry standards, supporting the mission to deliver reliable and efficient infrastructure solutions. Champion innovation and operational excellence to act as a vital catalyst for growth and success within the organization.