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Lowe's

Runs home improvement stores for DIYers and pros

Merchandising Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDelran, NJ, USA

About the Job

Requirements

  • The role generally requires 48 scheduled hours, with additional hours as business needs require.
  • Availability is required for morning, afternoon, and evening shifts on any day of the week.
  • Physical ability to perform duties involving prolonged standing, sitting, and other necessary activities is required.
  • Must be able to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
  • At least 2 years of experience leading associates in a retail environment is required.
  • At least 3 years of experience working in a fast-paced, cross-functional work environment is required.
  • At least 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility, is required.
  • Experience using Microsoft Office Suite is required.
  • Must be able to obtain sales-related licensure or registration as required by law.
  • If required by the state or local municipality, must already hold a salesperson license or pass the licensing exam within 60 days of starting employment.

Responsibilities

  • Anticipate customer flow and work demand, and redirect efforts and schedules to ensure adequate coverage where and when needed.
  • Plan for sales spikes and ensure the store has sufficient in-stock products to meet demand.
  • Conduct safety walks, monitor use of store power equipment, and coach associates on safe work practices.
  • Lead a team of associates to provide exceptional customer service and maintain a clean, safe, and well-stocked store.
  • Achieve sales and margin goals, drive operational efficiencies, and maximize customer satisfaction with the in-store experience.
  • Provide full leadership over the store when needed.
  • Collaborate with store leadership peers, the District Manager, and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives.
  • Rotate through Specialty and Operations assignments for cross-training and development when asked.
  • Travel occasionally to meetings, trainings, or neighboring stores to provide support, as needed.

Desired Qualifications

  • A bachelor's degree in a related field is preferred.
  • At least 5 years of experience leading service associates in a retail or consumer service industry is preferred.
  • At least 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility, is preferred.
  • Experience working in the home improvement retail sector is preferred.
  • Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing, is preferred.
  • Experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client, is preferred.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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