V

VML Enterprise Solutions

Global agency offering brand, CX, commerce

Senior Consultant - Transformation, Marketing & Customer Experience

Strategy & Management ConsultingPosted on Nov 10
Full-timeLevallois-Perret, FranceNo salary listed

About the Job

Requirements

  • At least 5 years of experience in transformation, change management, marketing, and customer experience topics, ideally in consulting.
  • Strong methodological foundations in strategic scoping, roadmap definition, and use-case development.
  • Good knowledge of or interest in artificial intelligence.
  • Fluent English is essential for client work and international environments.

Responsibilities

  • Define strategic vision and roadmaps.
  • Identify innovative opportunities and use cases.
  • Design engagement strategies and customer journeys, and measure their impacts.
  • Redesign processes and organizations, particularly in contexts involving artificial intelligence and agentic systems.
  • Lead the operational implementation of initiatives, from launch through scaling.
  • Support client teams through change and adoption of tools.
  • Measure performance and return on investment to ensure sustained success of deployed initiatives.

Desired Qualifications

  • Consulting experience is ideally desired.

About the Company

VML Enterprise Solutions

Global agency offering brand, CX, commerce

VML Enterprise Solutions is a global creative and technology partner formed by the merger of Wunderman Thompson and VMLY&R, offering an integrated service across brand experience, customer experience, and commerce powered by data and technology. It combines creative ideas with CX design and e-commerce solutions, using data to plan, execute, and measure multi-channel campaigns. Its differentiator is an end-to-end, globally scalable offering built from two large agencies with complementary strengths, enabling unified brand, CX, and commerce work in one partnership. Its goal is to help clients grow by delivering cohesive, data-informed experiences that boost brand affinity, engagement, and sales.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

Recently Posted Jobs

Explore more opportunities at VML Enterprise Solutions

See more jobs