Sales Engineer

About Us

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire” lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business.
 

Position Summary
This role brings with it an exciting opportunity to help our clients with strategic sales growth. This role is responsible for supporting the direct clients by acting as a product knowledge resource from PrismHR and demoing for Small to Medium Businesses (SMBs) to enable their additional growth, as well as assisting our Customer Growth and Success teams by presenting PrismHR products. The primary goal will be to bridge the gap between PrismHR's full suite of products and our clients' prospect's needs. As a highly respected internal and external resource, this position is expected to assist with maintaining demonstration environments and providing proof points to ensure our clients can foster greater relationships with prospective and current SMB clients. Additionally, this position will assist with the creation of content to be consumed by our end clients which includes building usable demo content and ensuring its ongoing relevance. Working within the PrismHR culture also means consistent collaboration internally including updating/maintaining demo talk tracks for various product lines and working with Senior Sales Engineers to learn newly added PrismHR and PrismHR reseller products to be used in demos.

Essential Duties and Responsibilities

• Lead demonstrations of PrismHR products to SMB prospects
• Lead demonstrations of PrismHR products for Customer Growth/Success Managers
• Partner with Product Management, Marketing, and Sales teams to improve processes and provide valuable support
• Assist in creation/maintenance of demo scripts, outlines for new products, and demonstration scenarios in sandbox environments
• Stay up to date on market conditions to disseminate to internal stakeholders
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales team
• Assist with RFP's or other customer documents to develop and prepare an effective response or proposal
• Build and maintain meaningful demo content to be consumed by our clients, their clients, and internal stakeholders
• Must be a compelling, passionate, and confident public speaker with communication skills of the highest caliber
• Deliver product presentations both remote and onsite
• Deliver comprehensive and customized product demonstrations focused on functional capabilities in business terms that are easily understood by the customer
• Demonstrate the products with a focus on the value to the prospect

Marginal Functions

• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Understand at a base level a sales process & strategies
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, and customers
• Ability to analyze complex problems or situations and develop effective solutions
• Demo2Win or similar certification is preferred
• Understanding of the PrismHR platform and our target industries including PEO/ASO/HCM, Payroll Service Bureaus, and/or Staffing organizations is preferred
• Prior system implementation, especially of PrismHR products or competitor products is highly valued

Education & Experience

• Bachelor's degree or additional degree(s) preferred
• 1+ years of technical solution presentations preferable
• 1+ years of HCM experience including benefits, payroll, recruitment or time and attendance software is required.

Physical, Mental, & Communication Demands

Physical Demands:

• Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Occasional walking or traversing throughout the office to meet with leaders and other employees.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands:

• Attention to Detail: High level of accuracy needed for managing client accounts.
• Problem-Solving: Ability to troubleshoot issues related to client escalations or complaints.
• Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Decision-Making: Make informed decisions regarding when it is appropriate to escalate client concerns or issues.
• Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client concerns

Communication Demands:

• Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Written Communication: Prepare clear and concise documentation, including emails and notes.
• Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.
• Presentation Skills: Present information effectively in training sessions with clients and other employees.

Environmental Conditions
In office on site 5 days a week during normal working hours at Vensure office location.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will” employment relationship.

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: [email protected]. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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