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Washington State University

Land-grant university in Pullman, WA

University Bursar

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timePullman, WA, USA$8.3k - $13.3k /moIn-person

About the Job

Requirements

  • A bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or a related field and six years of progressively responsible relevant experience, including at least three years of managerial experience. Relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. A master's degree in a related field may substitute for up to one year of the required experience.
  • Seven years of progressively responsible experience in higher education student financial services, bursar operations, student accounts, student receivables, or related financial operations, including responsibility for student billing, collections, cashiering, and student account administration.
  • Five years of progressively responsible leadership experience managing professional staff, supervisors, budgets, strategic initiatives, and complex operational functions within a college, university, or similarly complex organization.
  • Experience managing student billing, cashiering, accounts receivable, loan administration, collections, or related financial operations.
  • Experience with enterprise student information systems and financial management systems.
  • Demonstrated experience interpreting and implementing federal, state, and institutional regulations and policies.

Responsibilities

  • Serve as the university's chief student financial services officer, providing strategic leadership and oversight for student financial operations across all campuses and locations.
  • Oversee student billing, tuition and fee assessment, accounts receivable, student loan administration, cashiering, payment processing, collections, refunds, third-party sponsorships, and related student financial services.
  • Steward hundreds of millions of dollars in annual student-related revenue and receivables while ensuring strong financial management, regulatory compliance, effective internal controls, and timely collection of institutional revenue.
  • Lead a complex, multi-campus operation and provide executive leadership to professional and supervisory staff.
  • Establish strategic priorities, policies, and business practices that ensure consistent service delivery across the University.
  • Serve as the subject matter expert in student financial operations and enterprise student financial systems.
  • Collaborate with Enrollment Services, Student Financial Services, Housing and Dining, Information Technology Services, Finance and Administration, and academic and administrative units to advance service quality, operational efficiency, compliance, and technology modernization.
  • Lead organizational change, process improvement, and technology initiatives to enhance operational effectiveness, strengthen compliance, and improve the student experience.

Desired Qualifications

  • Experience serving as a Bursar, Associate Bursar, Director of Student Financial Services, Director of Student Accounts, or equivalent leadership position within higher education.
  • Experience in a public, research, land-grant, or multi-campus university environment.
  • Significant experience with PeopleSoft Campus Solutions Student Financials.
  • Experience with Workday Student, Banner, Colleague, Ellucian, or similar enterprise student information systems.
  • Experience overseeing TouchNet, Flywire, Transact, Nelnet, or comparable payment and commerce platforms.
  • Demonstrated success leading organizational change, business process redesign, continuous improvement initiatives, and technology modernization efforts.
  • Demonstrated experience leading major system implementations, ERP transitions, or enterprise-wide business process improvements.
  • Working knowledge of student financial aid processes and Title IV regulations.

About the Company

Washington State University

Land-grant university in Pullman, WA

Washington State University is a public land-grant research university based in Pullman, Washington. It provides undergraduate, graduate, and professional education across a statewide campus system.

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