V

VML

Global marketing automation, personalization, and CRM

Data Planner - CRM

Growth MarketingConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • At least 2 years of experience in a data function; agency experience or transferable experience in a similar role is preferred.
  • Strong understanding of customer relationship management principles and the digital marketing landscape.
  • Ability to manage own projects and work effectively within cross-functional teams.
  • Excellent communication, organization, proposal writing, and presentation skills.
  • Ability to explain complex technical data concepts clearly and concisely to non-technical audiences.
  • Strategic thinking and analytical skills, with a high level of numeracy.
  • Proficiency in Excel and other data analysis tools.
  • A proactive, curious, and collaborative approach, with willingness to learn and push boundaries.
  • Passion for data and its potential to drive business impact.

Responsibilities

  • Build strong relationships with client stakeholders and internal VML teams to promote, develop, and manage data and analysis deliverables.
  • Analyse campaigns to develop actionable insights.
  • Define key performance indicators, benchmarks, targets, and forecasts.
  • Develop campaign targeting plans and briefs for internal or third-party campaign delivery teams.
  • Measure, evaluate, and optimise marketing activity using best-practice testing methodologies.
  • Present regularly to clients and attend client meetings.
  • Drive strategy across channels and touchpoints, including email, push, SMS, social, mobile, and website, to create connected communications plans.
  • Work closely with analysts, strategists, account and campaign delivery teams, and multiple client stakeholders.

Desired Qualifications

  • Familiarity with marketing automation platforms, customer data platforms, and email service providers, especially Salesforce Marketing Cloud.
  • Experience with website analytics and personalisation/testing tools such as Google Analytics, Adobe Analytics, and Adobe Target.
  • Experience with data visualisation tools such as Tableau and Power BI.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

Recently Posted Jobs

Explore more opportunities at VML

See more jobs