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Brodie

Runs premium adult basketball league platform

Game Day Lead

Food Service & HospitalityUpdated on Nov 8
Part-timeCalgary, AB, Canada

About the Job

Requirements

  • At least 1 year of experience leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach; must have taught someone a task, held them accountable, and have experience upselling or asking for a sale.
  • Comfortable setting up cameras, laptops, Wi-Fi, and streaming apps, and troubleshooting problems before asking for help.
  • Able to correct someone directly without making it personal and remain calm under pressure.
  • Available on site for every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and for the full night.
  • Has a relationship with basketball through playing, coaching, refereeing, or organizing.
  • Reliable transportation.

Responsibilities

  • Arrive before the first game and direct the crew in setting up the gym according to the site map, including courts, scorer’s tables, check-in, and brand fixtures; assign tasks to named staff, verify setup against the checklist, and sign off before the Launch Meeting.
  • Direct gym breakdown, counting equipment, packing fixtures, and leaving the gym as the venue expects.
  • Ensure Game Day Operators set up BallerTV on every court; verify streams are live before the first tip-off and monitor them throughout the night, have operators restore dropped streams promptly, log outages, and ensure operators can set up and troubleshoot the stream.
  • Assign roles and rotations to Game Day Operators, Referees, Athlete Highlight Specialists, and media staff, typically 5–20 people depending on the venue; redeploy staff when there are forfeits or no-shows and keep check-in staffed and moving.
  • Handle overdue balances before athletes play and escalate cases that are not easily resolved to the League Manager.
  • Keep games starting on time and notify the League Manager in advance when a game is at risk of starting late.
  • Take charge of league-night operations and the crew whenever the League Manager is off-site; make forfeit calls when teams do not show, send idle staff home to match staffing to operational needs, and keep games on schedule.
  • Document repeat performance issues and escalate them to the League Manager for a decision.
  • Teach crew members their tasks by demonstrating, observing their work, and checking it; enforce standards for uniforms, positions, focus, branding, and phone use; coach after a mistake happens twice, document and escalate it after the third occurrence, provide each staffer specific feedback nightly, and run shadow shifts for new crew.
  • Complete scoresheets and photo verification and deliver them to the League Manager so reporting is completed within four hours of the final game.
  • Confirm staff hours match who worked and send an end-of-night crew report covering performance, issues, and fixes.
  • Serve as the first point of contact for operational questions from crew and venue staff; resolve crew disputes where possible and involve the League Manager for unresolved disputes, injuries, venue conflicts, or captain complaints.
  • When the League Manager is off-site, connect with drop-in athletes, ensure they have a positive experience, and convert them to league-night athletes.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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