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Klaviyo

Builds marketing software for consumer brands

Senior Internal IT Auditor

Internal Audit & ControlsConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • Strong understanding of SOX 404, PCAOB Auditing Standards, COSO 2013, COBIT, US GAAP, Internal Audit Standards, and auditing processes and methodologies.
  • Strong understanding of scoping, designing, and testing IT-related controls for homegrown and off-the-shelf applications and cloud environments, including AWS, IT general controls, IT application controls, interfaces, key reports, segregation of duties, and SOC 1 reviews.
  • Previous experience auditing IT general controls related to CI/CD pipelines.
  • Experience planning, scoping, testing, and reporting within a full-year SOX program in a current or previous role.
  • Experience leading the planning, scoping, execution, and reporting of IT, operational, or financial audits.
  • Data analytics skills and experience with SQL, Python, Tableau, or other data analytics or visualization tools.
  • Hands-on experience using AI tools in audit work, with concrete examples of how AI improved speed or quality, and an understanding of limitations including accuracy, confidentiality, and over-reliance.
  • Experience collaborating with internal or co-sourced consulting resources.
  • Strong written and verbal communication skills, including the ability to influence and explain technical concepts clearly to stakeholders.
  • Strong analytical and problem-solving skills, attention to detail, and an investigative mindset to identify root causes.
  • Initiative, curiosity to learn about AI and emerging technologies, and a high energy level.
  • Strong organizational skills, ability to prioritize workload, and ability to communicate status clearly.
  • Bachelor's degree in Information Systems, Computer Science, Accounting, Business, or another relevant field.
  • At least five years of IT audit experience in public accounting, including Big Four accounting firms, and/or industry, including IT SOX controls testing, ideally in a technology or SaaS environment.
  • Occasional travel to office hubs; the role may require up to 10% travel, coordinated in advance.

Responsibilities

  • Collaborate with the company to strengthen the internal control environment and continuously improve the SOX program.
  • Advise system control owners on control design while maintaining Internal Audit’s independence from implementing or operating controls, and maintain the IT general control risk and control matrix in Optro.
  • Perform end-to-end system walkthroughs to identify system development life cycle controls, address risks, and evaluate related IT general controls across homegrown applications, including code deployment and production access, and third-party SaaS.
  • Prepare audit documentation request lists, coordinate with control owners, and track request status.
  • Perform periodic testing to assess control design and operating effectiveness, including building test plans and audit workpapers in Optro.
  • Assess and track audit findings and gaps, including control weaknesses, root cause, and severity, and coordinate deficiency remediation with control owners through Optro.
  • Prepare IT general control training materials as needed to educate people responsible for control activities.
  • Review IT-related policies as needed and provide recommendations to policy owners.
  • Provide guidance and support to internal stakeholders addressing control deficiencies or making significant process changes.
  • Develop and maintain working relationships with process owners and stakeholders across departments to increase awareness of risk and controls and Internal Audit’s role.
  • Coordinate with co-sourced third-party providers, external auditors, and internal business partners to ensure engagement, alignment, and timely execution of audit work and the SOX program.
  • Develop and communicate status reporting for IT general control projects and internal audits.
  • Perform IT application control testing over in-scope systems, including system interfaces and integrations.
  • Review SOC 1 reports, complementary user entity controls, and bridge letters for in-scope vendors.
  • Prepare key report testing over reports used in key controls, including information produced by the entity.
  • Evaluate the design and implementation of segregation of duties controls.
  • Evaluate IT controls designed to prevent or detect fraud, including management override of controls.
  • Assist with internal audit projects, including technology audits such as cloud security, data governance, and AI governance; document planning, scoping, audit programs, and request lists; track and communicate observations and management action plans; and participate in and lead walkthroughs.
  • Use AI tools across the audit lifecycle, including evidence review, walkthrough documentation, testing, and drafting observations, with human review and documented validation of outputs.
  • Build and maintain reusable prompts, workflows, and automations, and identify opportunities to improve efficiency across audit projects.
  • Help define how Internal Audit validates AI-assisted work so the external auditor can rely on it.
  • Assess risks of AI tools and agents in the financial reporting environment, including access, data handling, and change management.
  • Perform other related duties as assigned.

Desired Qualifications

  • Experience using SOX GRC tools such as Optro (formerly AuditBoard) and ERP systems such as NetSuite is strongly preferred.
  • Working knowledge of AI governance frameworks such as NIST AI RMF and ISO/IEC 42001, or AI audit credentials such as ISACA AAIA, is a plus.
  • CISA certification is preferred; CPA, CIA, or CISSP certification is a plus.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

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