Tesla

Makes electric cars, robotaxis and grid batteries

Staff Training Instructor - Residential Products

Corporate & Technical TrainingUpdated on Nov 12

Full-timeHayward, CA, USANo salary listedIn-person

About the Job

Requirements

At least 10 years of experience teaching and leading training sessions for large cohorts.
Practical experience in residential technical maintenance or engineering applications.
Knowledge of methods, techniques, parts, tools, and materials used to maintain and repair residential battery energy storage systems, including Powerwall and PVI products.
Strong analytical problem-solving skills and hands-on experience with hardware, tools, instruments, and methods applicable to field service procedures.
Ability to integrate artificial intelligence into teaching and produce virtual reality and extended reality learning modules.
Knowledge of battery energy storage system fundamentals.
Ability to work and communicate effectively with teams and peers in Training, Maintenance, and Engineering, including project stakeholders across program management, field support, customers, environmental health and safety, technical publications, service engineering, and product design.

Responsibilities

Develop engaging technical content and laboratory exercises for basic and advanced applications in collaboration with process subject-matter experts.
Deliver equipment-specific training to Field Technicians and Engineers in classroom and field settings using instructor-led, facilitative group learning, hands-on learning, and functional assessment formats.
Manage schedules and track learners' completed and required training in Tesla's learning management software system.
Work cross-functionally with the Training Systems and Development team to manage content storage and identify and track measures-of-success metrics.

Desired Qualifications

Powerwall knowledge is a plus.
Experience reading and interpreting mechanical drawings is a plus.

Category	Energy Engineering
Location	HAYWARD, California
Requisition ID	281168
Type	Full-time

Job Description

<p>The Tooling, Process & Training team is responsible for developing and proliferating custom service and commissioning tooling hardware to assist in the rapid development and maintenance of Tesla Energy’s storage and charging solutions, along with the training of individuals on these solutions. This skilled and motivated individual will help with the creation and coordination of the new - hire training program for all residential products, helping with content creation, delivery of said content, project coordination, and acting as the liaison with the field service team. </p><p>The ideal candidate has a good mix of electrical and mechanical engineering skills with passion for working in a fast-growing renewable energy company. </p>

Job Responsibilities

Develop high-quality, engaging technical content and lab exercises on a wide variety of applications (basic and advanced) in concert with process SMEs
Effectively/enthusiastically deliver equipment-specific training to Field Technicians and Engineers in classroom and field settings using a variety of presentation formats including Instructor-Led, Facilitative group learning, active hands-on learning, and functional assessments
Provide comprehensive schedule management and tracking of learners completed and required training in the Tesla-specific Learning Management software system
Work cross-functionally with the Training Systems and Development team to manage content storage and identify and track measures-of-success metrics

Job Requirements

10+ years of proven teaching and leading training sessions for large cohorts
Practical experience in Residential technical maintenance/engineering applications
Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of Residential BESS such as Powerwall and PVI products
Strong analytical problem-solving skills and hands-on experience with hardware, tools, instruments, and methods applicable to field service procedures
Technology Skills: Ability to integrate AI into teaching & produce VR and ER learning modules
Well-versed with BESS fundamentals – Powerwall knowledge a plus
Strong analytical problem-solving skills and hands-on experience with hardware, tools, instruments, and methods applicable to field service procedures
Strong ability to work and communicate effectively with team and peers within the Training, Maintenance, and Engineering organizations such as project stakeholders across program management, field support, customers, EHS, technical publications, service engineering, product design, etc.  
Experience reading and interpreting mechanical drawings is a plus

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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